Reviews
Service is great.
Service is great. The sales manager not so much. $85 was stolen out of my traded in vehicle and they ignored my calls about it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The sales people I dealt with were very understanding of
The sales people I dealt with were very understanding of my needs They worked well with the manager to help me achieve my goal of purchasing my 2023 Mazda. They worked together as a great team! They get a five star rating from me. I would highly recommend them. They had a beautiful comfortable showroom.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lincoln service
Excellent. They are trying hard to make you a repeat customer. And it?s working.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I am very happy with my experience in purchasing from
I am very happy with my experience in purchasing from this dealership. They were very patient and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2018 Ford F150 service
Excellent service. Professional staff. Technician extremely knowledgeable. Service Advisor Ray Outstanding!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, we appreciate your feedback of our Staff's outstanding service! At Chapman Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Tax and Donald Hood were helpful, considerate, and very
Tax and Donald Hood were helpful, considerate, and very professional. Just like all the Chapman staff
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Staff is very friendly and knowledgeable.
Staff is very friendly and knowledgeable. Answered all questions courteously & explained things in a clear way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely nice sales personnel.
Extremely nice sales personnel. Not the stereotypical car salesmen. Extremely patient when demonstrating how to use the functions on the car. Tax was very knowledgeable about the Mazda brand
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2022 Ford EcoSport
Excellent service. Tire was repaired. Needed no appointment. Very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Florence, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Oil change was done well service person was very helpful.
Oil change was done well service person was very helpful. I always have my car serviced here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair