Reviews
Great experience
The salesman Tim & sales manager Mike were extremely friendly & professional. I felt as though they really had our best interest in mind. They both went above & beyond to help us in our decision. Best buying experience ever. Thanks Tim &Mike
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Eugene, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Maintenance
With all the txt messages they send should let you know before coming about the service fee when using a credit card. Instead of paying an addl $10 I would have brought a check to pay.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Janyce, we appreciate you taking the time to leave us this feedback. Please give us a call at (609) 646-2000 and we will do our best to make this better. We hope to hear from you soon.
The only issue I have with the dealership is the charge
The only issue I have with the dealership is the charge of 3% to use a credit card. I mean come on really! Don’t be cheap and help those who need more time to pay the work off. The people that work there are great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mazda SUV
My sales person Erika was wonderful. I would buy a car from her again. She was patient, knowledgeable, kept us informed and gave us updates on our delivery Everyone at the dealership worked with us and were excellent at their job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Janice, thank you for taking the time out of your day to tell us about your experience. At Chapman Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
I leased a Lincoln Nautilus from Chapman Ford of Egg
I leased a Lincoln Nautilus from Chapman Ford of Egg Harbor NJ and the process couldn’t have gone smoother from Sales, Finance and delivery!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chapman Gord Lincoln?s Service
Excellent service beginning to end with initial concern to setting up valet pick up drop off courtesy vehicle and communications along the way!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are happy we could make your experience a positive one! At Chapman Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Great from the minute I stepped in.
Great from the minute I stepped in. Courteous, Accommodating and got me the car and deal I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Knowledgeable staff attention to detail transparent
Knowledgeable staff attention to detail transparent friendly . Right on with pricing and trade in of car,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Service
I want to say the Serice department is great. They will send you a video to your phone of what they did to the car and everything like that and the service manager. Tracy is always polite sweet and gets back to you when your car is ready and takes care of every thing that needs to be taken care of. She make sure it gets done. I really think that?s a really great thing that the manager cares about people who buy cars there Tracy was the best. !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easiest car buying experience ever!
Easiest car buying experience ever!! Repeat customer of Jackie at EHT dealership love their service department also!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car