Reviews
I called & got in the next day.
I called & got in the next day. Thoroughly checked my electrical system & fixed the issue. Kind service rep & nice video check too.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
key replacement
Excellent service Kept me informed on how the progression of the service on my car was coming along. Took care of my key replacement but also took care of a recall to save me another trip back to the dealership. Thanks again Rob. ?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Mauren, thank you for taking the time out of your day to tell us about your experience. At Chapman Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Chapman Ford EHT is a top notch dealer.
Chapman Ford EHT is a top notch dealer. My experience with them has always been fantastic. I highly recommend this dealer.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I received top notch service from this dealership.
I received top notch service from this dealership. They fixed my Lincoln Aviator in a timely matter.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic Customer Service!!!
Excellent service and facilities! All employees weee helpful and friendly. My car was completed on time with no issues at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Service department is very helpful and keeps me up to
Service department is very helpful and keeps me up to date with what is going pn
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been very pleased with my service.
I’ve never had an issue with putting a deposit down on a
I’ve never had an issue with putting a deposit down on a car and picking it up on another date until this purchase. Was told that the car could not be held even with a deposit.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
I want to be clear that my son is happy with the vehicle and the employees that helped me were very nice, but I am very disappointed that I was not allowed to put a deposit down on the vehicle and pick it up on Saturday. I have never had this issue before at any dealership including Chapman and this was my 10th purchase from Chapman. Due to this experience it may very well be my last.
Service from beginning to end was great!
Service from beginning to end was great! Erika was very knowledgeable and answered all questions I had. Mike was also very kind and helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service.
Great service. The management is Amazing. Issue fixed in 24 hours. They provided great service and was very understanding
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rob Jakos is an excellent customer service
Rob Jakos is an excellent customer service representative. He takes good care of my needs every time I bring my car in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair