Chapman Auto Store of EHT NJ

The main reason we even went to Chapman was due to Linda in the online sales finding the right vehicle for us. This was the one if the best deals within 35 miles. We were offered better deals in the Philly area but not by much. This was my second purchase at Chapman. First experience 5 years ago was awkward this time it seemed better. Salesman my wife and I dealt with was Dave Reyes, nice guy and professional. He even said it was his day off and came in just to help us complete the sale. Unnecessary, but very much appreciated. My only suggestion for them is to suggest a test ride and a look at the vehicle before pushing to sign paperwork. My wife had to ask to see vehicle while paperwork was sitting in front of her. Iam glad she did because there was a pinstripe that we did not like. Also, the interior is a very light tan we did not know how light the color was prior. The pinstripe was removed quickly with courteous efficiency. By the way , the detailer was very good in his work. He even asked if the car looked acceptable. All other aspects in regards to the vehicle met expectations. I feel the upper mgmt feels that there should be an emphasis on customer service. The head manager understand that's what keeps people returning.For that reason , we would highly recommend the dealership. I will report any further dealings going forward.

Alan Huscher and Dina Carlino are fantastic sales personnel! Always a pleasure to walk into Chapman Ford! Everyone is always happy and very helpful. Will always go here!

Today I purchased a new 2016 Mazda 6 touring from Ronald DeMarchi at Chapman Mazda in Egg Harbor Twp, NJ. He was kind, patient, and really helped me get the price that I wanted. Great Job Ron! I'll recommend you to anyone looking for a new car. Christine Burns P.S. The snacks while we were waiting for our paperwork to be processed really hit the spot! Great job!

The sales team was great and there were no hidden fees involved. This was my first time leasing a vehicle and I already know I will be a repeat customer.

I would like to thank Ron Demarchi at Chapman Ford/Mazda in Egg Harbor Twp. Ron listened to what it was I was looking for in a car and to what I needed. Ron reassured me that what I wanted would be accomplished and he delivered on his promise. After dealing with a few other dealerships in the area, I will only go to Chapmans in the future... I thank you Ron for your kindness and determination. I also thank JR for his kindness and time to make the deal work. I have told others about my experience Chapman and all were very impressed and have said they will also check out Chapmans in the future. Again, my thanks to you both Ron and JR. Joan Cavanagh

After buying a car from a local used car dealer and my husband and daughter almost getting killed in their "Mechanic Certified" car, we went to Chapman Ford to purchase another vehicle. From the moment we walked in the showroom doors we were treated like long time friends. Our salesman Juan was patient and understanding and found us a vehicle we could afford. They showed us the list of problems that were found with the car and we negotiated to have them fixed. Bruce, the used car manager was understanding of our concerns after the last disaster buying a car and assured us that the repairs would be made. We brought the car back for the repairs and were given a rental because they expected the repairs to take longer than they thought. The following day we went and picked up the car and the repairs had all been done. I can not say enough about the dealership, they went above and beyond and we were so pleased we went back two weeks later and purchased another vehicle from Juan. If you are looking for a used or new car this is the place to go.

As a new family of three, we needed a bigger car but were not so sure of buying one yet. As soon as we parked we were greeted with a warm welcoming smile by David Reyes that made us stay. He listened to our needs and helped us get our beautiful car!!! Thanks David!!! Our new family appreciates it!!

I just wanted to take the time to acknowledge my salesperson Keith, he was friendly and funny went above and beyond getting me into a new SUV no pressure did not feel rushed at all other sales were great as well working with me. Thank you Keith and chapman ford.

My salesman, Greg Rawlings, was terrific His knowledge of the various models and comparisons to other makes was expansive. He was very personable and made my buying experience extremely positive. Greg is an asset to this dealership. The Mazda CX3 I purchased is a great vehicle that has several of the must haves on my list. I look forward to many years of hassle free ownership. I would recommend this dealership to others.

I was looking for a small SUV and Keith L was knowledgable, helpful, and funny. I did not purchase the car the first time I visited the showroom but returned later and completed the purchase. All of the staff members I dealt with at Chapman Ford were professional and courteous. I would definitely recommend this dealership and my contact Keith!