Chapman Auto Store of EHT NJ

I was initially impressed by the dealership when I began taking my privately purchased used Mazda there for service. I have since purchased two additional vehicles from Chapman. There are never any hassles or surprises. Greg was very helpful in finding the perfect car for my needs. I would definitely reach out to him for any future purchases.

Chapman Ford introduced me to dealership that goes the second mile. The process was personal, transparent and quick. Greg's outstanding customer service oriented personality was the highlight of the entire affair. I would recommend this dealership to anyone who enjoys outstanding customer service.

I've been in the market for a new car for quite some time and finally bit the bullet. This was my first Mazda purchase and I couldn't be happier. Tom was very knowledgable and easy to work worth. It was obvious that he wanted to help and make this a positive experience. I would reccomend Chapman and Tom. I would be happy to work with him again.

I visited Chapman to test drive a Mustang, as I was considering it for my next car. I knew Keith from a previous visit as he sold my mother a car, and he recommended Greg since he was not in the office. Greg was very helpful; he brought me cars to drive and let me take my time getting familiar with them. He went over the different options on the Mustang and the Focus ST with me that night. Most importantly, Greg was a car guy and because of that I had a good time. Sometimes you sit down with a salesman and they tell you about how they like golf, here are my kids, or blah blah blah. Nope, he has stories about fooling around in fun cars. When I was ready to buy, I sat down with Keith and Greg and we went over the different options to actually get a new Mustang GT. After talking about the different possible builds with them, I decided to order a custom build because I wanted Premier Trim with the Guard exterior color, and it was a difficult combination to find in stock. My order received an allocation quickly, and the dealership was accommodating getting my plan PIN locked in. I ordered my car on 2/15 and received it on 4/1. The car arrived and they were patient letting me go over it in the delivery bay. I don't remember the name of the finance person I worked with (sorry!) but he was pretty cool too. We chatted cars going over the numbers. I remember he drives a Genesis Coupe though, which is also a fun car. He kept it simple and was patient when I wanted to put more money down on the car. When I drove off, my new Mustang was exactly how I wanted it. The process was smooth and I got the car I wanted. Thanks everyone for the smooth purchasing experience!

Greg has helped me through sweat and tears literally . He never gave up on me when looking for a gently used car . He actually listened to everything that I asked for and was more than kind and helpful even when I became frustrated ... It took us a month but he came through for me & found the perfect car for my daughter and I . I would recommend him to any and everybody !

Chapman Ford gave be the best dealership experience i could ask for. All other dealerships I went to saw me as 19 year they could take advantage of or didn't even want to be bothered with. At Chapman Ford they tried their hardest to help me walk out of the dealership with a car. They gave me the best price I could get and were extremely helpful. Greg Rawlings, the sales person that helped me, walked through the whole lot with me after I made my decision to make sure i had made the right one. He was very transparent with me and showed me everything listed out so i would understand what i was buying and why i was paying what i would be paying. I am very happy with the service i received and my car. Thank You Chapman Ford and Greg

Walked onto lot of dealership with the intention of getting a new 16 f150. Within 30 seconds salesman was out to greet me. Have had f150s all my life. Mani was a straight shooter. Didn't give me the typical sales pitches. I told him exactly what I wanted and he did that and more. Gave me an excellent price that I knew no other dealership could beat for a new truck. He added rebates for me not because I asked but because he felt the need to. This dealership is the place to go for excellent support and great prices that will never be beat. The buying process was such a breeze and they really do make you feel like family there. You'll want to text your sales person after the buy just to check in. That's how great these guys are. No other dealership will beat the overall experience of chapman. Will be a lifetime customer

This was my first time at Mazda and the service was wonderful! I felt welcomed and comfortable asking questions when I had them. Greg was very knowledgeable and his customer service skills, coupled with his personality, made my experience a positive one. I really liked how he took the time to explain the car and all of its buttons, gizmos, and gadgets. I also enjoyed the fact that everyone I worked with was honest and attentive. Most importantly, I did not feel pressured to purchase or lease anything. I would definitely recommend this dealership and its employees to my friends and family. I am very happy with my new car! :)

I found the dealership and my sales person Keith Levitt extremely helpful and curtius. They went out of their way to deliever the car I wanted.

This was our second time dealing with Greg and it was a pleasurable and pressure free experience. He is very knowledgeable and if he isn't sure about something was not afraid to ask. He worked for us instead of against us like most dealers do. Would definitely recommend dealing with Greg as we will from now on.