Chapman Auto Store of EHT, NJ

My husband and I had a wonderful experience at Chapman Ford Lincoln. We wanted to test drive a Lincoln and see if we could lease one within our budget. Our sales associate was Dina Carlino. She was the BEST! We told her what our budget was and that we could not exceed it. She was very upfront with us and did not waste our time if it could not be done. We appreciated that so much! Dina was very knowledgeable and answered all of our questions. We ended up signing a lease that night. Even as the dealership was closing, Dina still took the time to show us every feature in the car- we never felt rushed. Thank you Chapman Ford Lincoln for an excellent experience!

Mo Khan was the first person to help me when I cam to initially look at the mazda and Mo was so helpful. He was very knowledgeable about the workings of the car. I was very happy with how helpful he was.

nice dealing with greg rawlings,he explains and answers every questions needed to be clarified.he makes us very comfortable on choosing the right car we needed and the great deal we have on our car. thanks greg, keep up the good job.

They had a comparable car to what I was looking for in stock and they got me the price I wanted that day...over all a good car buying experience

I really enjoyed my car buying experience at Chapman Mazda. I was very specific in what I was looking for and Greg, my salesman, went above and beyond in helping me get exactly what I was looking for. Everyone I dealt with was friendly and helpful. I definitely recommend buying a car at Chapman Mazda.

First I would like to say that Mani Khan is an extremely kind and helpful sales associate. He found us a great deal on a vehicle from another location to best fit our needs. I loved that he kept in constant contact to update any information and ensure satisfaction. He did everything he could to try and get us a pleasant experience. We were happy to deal with Mani and he was very open and honest about everything that was transpiring. I also had stellar service in the service department where Mani had set me up an appointment to program a new key and reset the lock code on the vehicle I had just purchased. Even when we hit bumps in dealing with the manager, Mani smoothed everything over and got it taken care of in a prompt and professional manner. Unfortunately I would remiss to not mention that the used sales manager was extremely condescending. My first impression was being sat down and told that my trade was not worth anywhere near what I thought it was - although this is exactly what I was given on trade and had already been given similar quotes by several other dealers. We simply wanted to know from the beginning if we could make the deal we wanted - which ultimately was done after much unnecessary back and forth. This patronizing attitude of treating us like inexperienced customers continued throughout the drawn out multiple hour buying process and resulting in an argument about paperwork the finance manager had us sign. Ultimately I have to say that I am very pleased with the deal I got financially and the experience with Mani. I would have probably had happily paid more if I didn't feel the manager was giving us all the typical car buying negotiation drama from the initial meeting. I certainly have learned a new lesson - if you expect a pre-owed vehicle to come with a key or floor-mats, make sure you ask up front!! Thanks Mani for taking such good care of us and making sure everything ultimately worked out!

Mani, is great at his job! He knew what I wanted, got it from a sister dealership, and got me a great deal! I would recommend him to anyone!

Worth the trip to EHT! From beginning to end, sales personnel knowledgeable and professional, financing dept helpful., but not pushing you into " extras " you don't want and a clean looking service dept.

Very professional all our questions were answered Mani was excellent. Mani was very helpful and dedicated to our needs. Would highly him to family and friends

Today I purchased 2010 Lincoln MKZ, my salesman was Mani. He was unbelievabley patient and knowledgeable. For the first time I didn't feel pressured to go beyond my budget just to buy a car I really wanted. Legendary customer service. Thank You Mani