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Oroville Ford

(60 reviews)

Reviews

(60 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Vince and Tommy are excellent to deal with; Customer

Vince and Tommy are excellent to deal with; Customer service with a capital C from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Six visits to 9000.

Six visits to 9000.00 later I broke down on the way home. Of course had to call triple AAA

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Roy, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (530) 533-3313 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Best Ford dealership ever.

Best Ford dealership ever. Best car dealer in general. Easy to deal with. Polite. No pressure. Great place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Oroville Ford was a pleasure to work with, Tommy Martin

Oroville Ford was a pleasure to work with, Tommy Martin took time to show us all the features on my new Ford Maverick. Bill Dakey in parts helped me ordering some accessories

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a great Experience buying my Dream Car here.

Had a great Experience buying my Dream Car here. They stayed open after hours for me to finish paperwork and I didn't feel rushed or pressured to buy anything extra.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Had a great experience at Oroville Ford.

Had a great experience at Oroville Ford. I had already spoken with Victor our salesman prior to showing up. When we got there he greeted us with a huge smile and handshake. Showed us the couple trucks we were looking at. Went through the test drive, and answered all of our questions. The paperwork process was amazing with them. We never felt pressured at any time. Worked with us to get our payments to where we wanted them. Even though we had gotten there close to their closing time we never felt hurried through the process. Amazing experience and left with a brand new truck. Will be going there first from now on for future vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Recommend this dealer to all, nice new facility, sales

Recommend this dealer to all, nice new facility, sales staff very helpful and knowledgeable, Thank You Vince, Aaron and Bob!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My car purchase was all done via telephone/email.

My car purchase was all done via telephone/email. This was the easiest car-buying experience I have ever had. I knew exactly what I wanted, they had it, all I had to do was sign the paperwork and pick up the car. Wonderful experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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We love dealing with ford in Oroville and Chris Goodhue....

We love dealing with ford in Oroville and Chris Goodhue. We by all our cars and trucks from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a great experience at Oroville Ford! I ordered a...

I had a great experience at Oroville Ford! I ordered a new truck. Everyone I was in contact with was very friendly and helpful. Tommy Martin, the Fleet Manager, worked closely with me, keeping me in the loop during the build process. I can whole heartedly recommend Oroville Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.