Reviews
Dave Davis is the best!!!
Dave was great to work with, friendly and extremely helpful! If you need a new car go to Andy Mohr Ford and see Dave, best experience we have ever had!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to hear that you enjoyed working with Dave! Thank you!
Awesome used car purchase!
Excellent service on my used car purchase! Got the deal done in minutes, very fair price and got me out of my existing lease! Thrilled that our sales advisor was able to hand deliver the car to us, due to our crazy work schedules!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We do our best to accommodate our guests, and we're glad that we were able to provide such great service! Thank you for sharing!
Very people minded No pushing
Great deal in hardly any time Extremely grateful to Dennis Pennington for introducing me to LC Baker Me Baker seemed to sense My needs Great experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you!
Oil change
I really like the service Andy Mohr gives. I have noticed the oil changes have increased. Not sure why the prices has hiked up so much
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
New car buying
I have bought a few new cars and this is first time buying from Andy Mor and I will do it again it was one of the best times from beginning to end and thanks a lot for asking !!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate you taking the time to share, Hutch! Thank you!
STEALERSHIP ALERT! take your money elsewhere
I went to the andy mohr plainfield dealership to buy a used 2006 grand marquis. The customer service was hardly average to say the best but that wasn't even the worst part. During the test drive I discovered that the transmission slipped in 4th gear. When we went into the office to try and come to a deal I mentioned this and they responded by dropping the price 100 dollars (off 3300 which is top dollar for that car) to "copensate" for the 1700 dollars it would cost me to get a remanufactured transmission. Here comes the best part though, after they declined my offer on the car they said that "someone with less knowledge on the subject wouldn't even notice the difference and they would drive it for a little bit, then when it fails they will just bring it back and pay us to fix it." I hope this goes to show why I would call this place a stealership and not a dealership.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
STEALERSHIP ALERT! take your money elsewhere!
I went to the andy mohr plainfield dealership to buy a used 2006 grand marquis. The customer service was hardly average to say the best but that wasn't even the worst part. During the test drive I discovered that the transmission slipped in 4th gear. When we went into the office to try and come to a deal I mentioned this and they responded by dropping the price 100 dollars (off 3300 which is top dollar for that car) to "copensate" for the 1700 dollars it would cost me to get a remanufactured transmission. Here comes the best part though, after they declined my offer on the car they said that "someone with less knowledge on the subject wouldn't even notice the difference and they would drive it for a little bit, then when it fails they will just bring it back and pay us to fix it." I hope this goes to show why I would call this place a stealership and not a dealership.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Helpful, great positive attitudes, awesome
We had a great experience, our salesman went above and beyond considering the Indiana weather at the time. Greatness all around!! The finance manager was so upbeat and so energetic.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Holly! We're glad that you enjoyed your experience with us!
Review
Very helpful and speedy process i got the vehicle I was looking for at a resonable price and drive off that’s day on exactly what I wanted
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's great to hear! Thank you!
Super friendly and flexible staff! Awesome experience!
My wife and I leased a vehicle for the first time from Andy Mohr Ford. Everyone we worked with was pleasant and committed to making sure we had a great experience. Our sales folks Michelle and Doug walked us through the details of the new car even though it was very cold! We love the vehicle and the service we received from the team. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate the recommendation, as well as you taking the time to share your experience. Thanks, Dennis!