Reviews
New Family Car
Asanti (salesman) and Andy (finance manager) went above and beyond for our family. Making sure we got the best deal on the car we needed. They answered TONS of questions and were accessible at all times. It was truly the best car buying experience we have ever had and we are so appreciative of their time and efforts. We left with a gorgeous 2019 Ford Flex and couldn’t be happier! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share, and we hope you enjoy your new Flex!
Phenomenal
I am a repeat customer to Andy Mohr Ford and each time I am amazed at the treatment and service I receive. I have a particular salesman I deal with and he has become like another son to me. I love Andy Mohr Ford. Everyone from the receptionist to the general manager are absolutely wonderful to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your kind words, as well as your loyalty. Thank you!
Horrible quality and service
This is the 4th time I've had my vehicle in for service. 3 recall related repairs and 1 non-recall related (scheduled for 1/30/19). The quality of work, communication and follow up, and overall attitude of the staff is atrocious. This will be my last Ford truck purchase and absolutely my last purchase at any Andy Mohr dealership
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Don was a nice salesman and not pushy which is preferred.
We had a good experience with our salesman (Don) and the dealership. The only thing that I would have asked is that my purchase was able to be "detailed" prior to leaving as it was a long drive for us to bring the vehicle back but they reimbursed my gas so that made up for the inconvenience. Overall I will recommend them to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience, and we appreciate your recommendation!
Unappreciated
Service department is always packed and taking vehicle in can be an all day event. When I do take vehicle I don’t feel it gets the quality service. Rushing mechanics in my opinion results in bad experiences and creates issues. Told something about vechicle which isn’t true doesn’t sit well with me since they are suppose to be the experts. I shouldn’t have to take my vehicle in to another place for a second opinion. I would rate lower but there is some effort by some staff that makes the experience acceptable. The service on vehicles and lack of knowledge makes this rating in my opinion.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Reggie is great!
Every time I come to the dealership Reggie takes great care of me. I have had some weird problems with my car and warranty. Reggie has done a great job on making sure that I leave happy. I will be back in again soon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're very glad to hear that Reggie has been so helpful, and we look forward to working with you again in the future!
Buyer
Everything went smooth. Justin ( salesman ) did a great job. picked up the van, full of gas. Just wish it would have been washed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Brian!
Great serivce friendly staff good price fast aeriv
Would recommend to friends and family it was a,great experience with Andy Mohr Ford I would give any one to visit this dealwrship. Keep up the good work
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate the recommendation, Dawn! Thank you!
Owner
They took care of everything in a timely manner and were wonderful to deal with. We dropped off the car and came back the next day due to our schedule.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that the Service Department was so accommodating, Brenda! Thanks for sharing!
Awesome!!!
Awesome!!!! My experience was one of satisfaction. I got exactly what I wanted. Quality vehicles and courteous employees. I would recommend Andy Mohr budget center to anyone looking for a used car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate your recommendation, Darren! Thank you!