very poor quality of repairs made. I expected more from a dealership but the repairs looked like something the local shade tree mechanic would. If you... leave a negative review the manager will ask you to take your business elsewhere.
Took great care of me and I love my new Escape!!! Thanks guys!
Tom Boland Ford in Hannibal has always been great to me for anything from buying a car to servicing a vehicle. My husband and I both buy and service our... vehicles there and have for many years. The prices, treatment, and experience are head over heals above the local competition. I would recommend TBF to anyone!!
I am giving a perfect 5 star rating because out of all of my experience's buying cars over the years, working with Scott Houser at Tom Boland dealership... was the easiest, least stressful best experience EVER in purchasing my new vehicle from them. I have NEVER been to a dealership where I wasn't pressured or stressed out until this dealership. They worked with me on the price to where I was comfortable making me feel and know that I got a great deal, and I felt they were HONEST which is hard to find in a car sales environment. I honestly can say, this has been the best car buying experience for me EVER. Thank you for running your business with honesty, integrity and for NOT pressuring anything during the sale process. I am now a customer for life and will and have told everyone I know about my great experience at Tom Boland Ford Dealership in Hannibal, MO. By the way, I live in St. Peters, MO. which is a good hour and 1/2 away and I will still be a life long customer going forward because I can't find these types of qualities and service anywhere in the St. Louis area dealerships.
Steve is an incredible person! He was very interested in what options I wanted on my vehicle and because of his subject matter expertise, was able to quickly... recommend the perfect truck. I've been looking for a Ford F150 for over a year and other dealerships tried to get me into a truck that just wasn't what I wanted - Until my wife told me to check out Tom Boland Ford. They did an outstanding job in helping me find just what I wanted. I really enjoyed interacting with Adam. He is VERY good at his job and easily manages multiple tasks with ease. Whenever I had a question for him, he responded quickly and with a great amount of accuracy.
I wanted to buy a used mini van with as little in dealership time as possible. I purchased my last car over the internet from a dealer in Sialom Springs... Arkansas. I had a great experience with that and just went and pick up my vehicle.I wanted to do the smae again. Your dealership had a Toyota mini van and that was what I was looking for. I contacted Bill and told him my specifics... what I wanted to pay per month, what I had to trade and what I needed. He worked with me, brought the vehicle to my home and let me test drive it and had the loan all per approved and ready to go. The vehicle was SOLD the minute I drove it. Thank you and thank you for making the sale so easy... life is complicated, car sales should not be. Thank you Tom Boland Ford!
I searched Ford's website for a Flex with the equipment I desired. I found two vehicles that fit the bill at Tom Boland Ford. I sent an email request for... information including my current vehicle that I intended to trade in. Tom Boland Ford called me at the open of business on Monday, and we did business. Steve Krauss and I discussed the terms, and he delivered our new vehicle to us only two days later. We live more than two hours away! One concern I had with dealing with a dealership out of my area, is that once the deal is done, we never hear from them again. Not so with Tom Boland Ford. We have already been contacted to be sure we were pleased with out purchase, and asked if there was anything else we needed to have the dealership take care of. Tom Boland Ford even offered to come get our Flex to have it undercoated and rustproofed at a later, more convenient time. My family just returned from an overnight trip to St Louis, and we are very pleased with the roominess, the mileage, and the comfort the new Flex delivers. I will definitely call Tom Boland Ford again.
Outstanding service and I am very satisfied. I highly recommend Tom Boland Ford when purchasing a vehicle in Missouri.They have quality vehicles for you.... Look for Bill Shelton, he is by far the most helpful, friendly and professional sales person i have ever encountered. H e will make things possible for you. He deserves something for his great work. Thank's Bill.
Steve was really great to work with. His ability to handle difficult questions and his knowledge of the vehicles was outstanding. When I came to the dealership... I had no desire to buy another new vehicle but,after Steve made me aware of the current incentives it was a no brainer. Plus I drilled him pretty hard with several questions and he didn't skip a beat. This was my first time at your dealership and everybody that I talked to was very nice. Dave in sales was a great help.
We first found the car on the internet. The price grabbed us, but it was Brad Hudson that sold us! He is a gem! He is honest with his customers and we... greatly appreciate it! This is the third vehicle Brad has sold our family and we tell everyone about his great service and the wonderful price we got from your dealership. Luckily, we haven't had to utilize the service department very often, but I am convinced that, when we do, we will be met with just as friendly of faces. Thank you. (And by the way, Brad deserves a raise!--He's great!)