Reviews
Everything went a
Jared was very friendly and easy to work with. Everything from start to finish went very smooth! Great experience with everyone we came in contact with. We would highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the excellent rating and review, Rock. Our Sales Team is happy to see that you had a smooth car-buying experience at Bob-Boyd Chrysler Jeep Dodge Ram. We thank you for your recommendation.
TRS OIL&TIREROTATION
I scheduled a maintenance service on my vehicle and they got me in right on time and the service was great and done very well and in appropriate time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave a 5-star review, Thomas. We are so glad to know that you received great service from our Service Department. It is a pleasure to learn that everything was done very well and in a timely manner. We are always here to help you at Bob-Boyd Chrysler Jeep Dodge Ram. Come back anytime!
Warrenty Repair
Fast and Efficient warranty repair and service manager was very helpful
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi David, Thank you for taking the time to share your review. We are pleased to read our Service Team was fast, efficient, and helpful during your visit for a warranty repair on your vehicle. I would, however, like to speak with you about the 1-star rating you shared and discuss any feedback you may have regarding your visit. Please send me your best method of contact at your convenience. I look forward to hearing from you, Mike Garrett Service Director mgarrett@bobboyd.com
Highly Recommend
Our salesman (Jared) was very helpful and personable. We had a very positive buying experience. The entire process was a very quick and easy from start to finish.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jane. We take our reviews seriously and are delighted to learn about your visit with us here at Bob-Boyd Chrysler Jeep Dodge Ram. We appreciate your highly-rated review. Please do not hesitate to reach out to our Sales Team at Bob-Boyd Chrysler Jeep Dodge Ram if you need further assistance.
Easiest experience I have ever had. Would reccomen
Very easy and fast! Jared was the easiest kindest sales person I have ever worked with! I would recommend to anyone who asks where to go!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Elayna, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Thank you
Great dealership experience. Jared was a great salesman to deal with. I went in to look for a new truck and he told me about a great deal they just took in on trade. And in my opinion they went above and beyond in the purchase process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Todd, for your wonderful rating and review! Our Sales Team at Bob-Boyd Chrysler Jeep Dodge Ram is elated to know that you received great customer service during your car-buying experience. Congratulations on your new car!
My car purchase experience
My recent car buying experience was seriously the best. Jared & Barb were amazing. Jared came in on his day off to help finalize my new purchase. He took my new purchase for a wash & filled up the tank! My husband bought his new 2021 Ram Rebel next door through Mike King a few years ago and he always had nothing but good things about his car buying experience so I knew I had to go through them for my purchase. I can’t remember the gentleman’s name that helped me with the financing but he was awesome too! The whole team is so friendly and personable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great rating and review, Katie. We are happy to see our Sales Team at Bob-Boyd Chrysler Jeep Dodge Ram was very friendly and personable. Congratulations on the new car!
Two strikes…you’re out
Service department has twice scheduled an alignment, and twice missed the mark on delivering. The first excuse was there was no tech and it was scheduled when they ate lunch. Rescheduled; this time there was a vehicle on the rack with the wheel off and needing a wheel bearing. I won’t go back.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, We value customer feedback and would appreciate the opportunity to speak with you about your alignment and your recent experience with our Service Team. At your earliest convenience, please initiate contact directly so we can discuss this further. Thank you, Mike Garrett Service Director mgarrett@bobboyd.com
Express Lube
My appointment was in a very timely matter. Service was on time. People are very pleasant!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi James, thank you for your great feedback. We are very glad you had a timely service experience at Bob-Boyd Chrysler Jeep Dodge Ram and we are always here to help if you have any automotive needs.
Shop with Jared at Bob Boyd Ford
Jared was very helpful throughout the buying process. Never once did I feel pressured to trade my car in, buy the new car, or add on any warranties etc. He made it seamless and was very respectful, kind, and timely. I would recommend to anyone to shop with Jared!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mady, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the recommendation, and have an amazing day!