Reviews
Individual looking to purchase a SUV
Great customer service, Harold Dellinger was my sales person, great guy, great assistance in finding a new SUV. The process went very smoothly. Finance was a breeze.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi LaChelle, thank you for sharing your five-star experience with Harold! He was happy to assist you. We hope you enjoy your new SUV.
recall work
Satisfied with the service I have received. This was a recall service We did originally Purchase car here
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review us, Debbie! Come back and see us for your next service!
Jeep Compass
Harold was my sales associate. I enjoyed the entire process. He seemed eager to make me happy, yet still meet their financial needs as well. I feel I was treated fairly, with respect, and would recommend Bob Boyd to my friends.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paula, thanks so much for the awesome rating and review. We'll be sure to let Harold know how much you appreciated his excellent and fair service. We hope you're enjoying your new vehicle!
Buy Ford right next now.
Was not purchasing a vehicle at this time, however I have purchased 5 vehicles from the Bob- Boyd dealerships over the years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for the five-star review! We are so glad to hear that you have had excellent experiences with us in the past, and we invite you to reach out to us if you need anything in the future!
tclark@mwreservices.com
Had an appointment and service was completed promptly and as expected
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Thomas, we appreciate your five-star review! We are glad to know you received great service from our team. We hope to see you again soon.
Great experience.
Inquired about a car viewed online, was contacted the next day and set up a time to stop in and see the car. Once arrived we test drove the car, negotiated a fair deal and bought the car. A experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review! We'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!
Excellent Customer Service
My salesman, Glenn Ratliff, was the best! Super knowledgeable and easy to work with. He even delivered my car to me after some repairs were made.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Danielle, thank you for taking the time to recognize Glenn! He was happy to assist you and ensure that you were satisfied. We appreciate your feedback, and we hope to help you again for your future vehicle needs.
service
sales and service depts are both great, everyone always helpful, been a customer for 3 years now and haven’t had a bad experience. only thing that needs work is service appointments on the website, so far i never get a confirmation for appointments made on the website, i do get reminder emails the night before but nothing to tell me my actual appointment info until the reminder is sent. other then that great service, great dealership, very good selection on site.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Randy, thanks for sharing your experience with us. We're glad you enjoy our dealership. We greatly appreciate the feedback!
Excellent dealership
Have purchased 4 vehicles from them. We are lifelong customers. Mike in service always takes care of us and Stephen Carper helped me make the best choice and deal on my new Jeep!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind review! We love hearing that you've enjoyed your buying experience all four times. Mike and Stephen are always pleased to assist you. We look forward to seeing you again soon!
Great Experience
Great place to buy a car. Sales staff was awesome! Had a great selection of vehicles to choose! Overall great experience! By far one of my best car buying experiences!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase