Reviews
Write a reviewMy kids and I had a great experience buying my new car at
My kids and I had a great experience buying my new car at this dealership. I would recommend anyone to go and buy from them Jason is an amazing person. Thank You! For your time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The service department is awful.
The service department is awful. Incompetent and broken promises. Don’t waste your time here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience.
Great experience. No pressure, very helpful sales person. Quick too. One of my favorite experiences.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Go somewhere else to have your car serviced
Service department likes to quote you low price then hit you with $115 an hour and labor for a 10 minute job not to mention the $15 worth of shop supplies that probably didn’t get used to reprogram my computer then offered to do a wheel bearing replacement for a small $765( my local garage will do it for less than half of that) I cannot discourage you enough from going here unless you absolutely have to shop around save yourself a headache and some money.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I haven’t bought a vehicle from Dave Knapp in quit some...
I haven’t bought a vehicle from Dave Knapp in quit some time but when I did I was treated very well, so I give a thumbs up on there service. Thomas Gigandet
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic experience
Fascistic experience. Jason Cox took great care of us and found us a beautiful used truck in unbelievable condition. They held it until I could get there after work. Great people, great dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic experience. The entire staff was fantastic....
Fantastic experience. The entire staff was fantastic. When a truck came in I was looking for they called right away. They held it until I could get there after work. They went above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Repeat customer
Over the years have bought several vehicles from Jim "Buff" Francis. He is always a great help and knowledgeable of the products. When I decide to shop for a new car, I just call Jim.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We went into Dave Knapp looking for a all wheel drive....
We went into Dave Knapp looking for a all wheel drive. They worked until they found us a car in our price range. They were fabulous and actually made the process fun! I highly recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Took two days and forgot my car
So I had my rims done, cost around $1,000.00. When the rims got there they realized that it was missing the cap for the lug-nuts. the cap itself cost $100 each and we couldn't order them because it was on strike. They told us it would take about 3 to 4 hours to put on the rims. Well, 5 o'clock rolls around and we didn't receive a single call, so we decide to call them back. They told us they were keeping it overnight. The next day they forgot that my car was even there!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair