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Dave Knapp Ford Lincoln, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (77 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (888) 859-1892 (888) 859-1892
Used (888) 860-1896 (888) 860-1896
Service (888) 858-4973 (888) 858-4973

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Knapp Ford Lincoln, Inc. from DealerRater.

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I Recommend this Dealership

My husband looked at the cars on the lot first, then suggested I have a look. Even though my old car was wheezing toward the end its life, I really was dreading the process of buying a new car. I walked around the lot on a Sunday so I could get a look, undisturbed, at what was available. I saw a lot of possibilities. When I came back after work on Tuesday, Ed Fink was so helpful: it was a cold and very rainy evening, and he was such a good sport about being out in the weather. I chose my car, negotiations went very well, and I drove my new car home that night. And let me tell you about my car. I drive a lot of miles, am getting a bit *mature*, have significant joint issues, and was very uncomfortable in old car. My 2014 Focus SE is amazing; quality much more than I expected for my price range. I have driven to and from work for two days now, and I am so comfy! I can make the tiniest adjustments to maximize comfort. Heated seats are great! I can't say any anything about the Service Dept. yet, but a few friends have highly recommended it. I would recommend Dave Knapp to my friends, or anyone else who asked. Thank you-- I love my car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the review! We appreciate your business! We are so happy that your new Ford Focus is such a perfect fit for you! We look forward to assisting you in the future!

Had the Flex we were looking for

The dealer had the car we were looking for and the sales associate we talked with was very nice. The car itself was dirty and not completely clean after we bought it and was supposed to be detailed. We had to spend extra time getting a key made at another Ford dealer bc they had lost our second key.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

First, let me say thank you for your business. We do appreciate you taking the time to reflect on your experience at our dealership. We do apologize for any inconvenience you may have encountered with the loss of the second key. Occasionally, these things happen unexpectedly and for that we are sorry. We also acknowledge that the vehicle may not have met your expectations for cleanliness, and again for that we apologize. We hope that aside from these two minor issues that you will continue to enjoy the vehicle!

Mark Bingham

I would highly recommend anyone in the market for a new or used,truck or car, to stop in and see Edward Fink at Dave Knapp Ford. He is a very helpful in getting you what you want and answering all your questions.Great guys and gals at Dave Knapp Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thanks for the review! We appreciate your business!

Bought my wife a car at Dave Knapp Ford Lincoln

I took my wife in to look at cars for herself. Was not only able to look from the outside but inside as well with no problems from Kurt the salesmen. We were also surprised at the fact we were able to test drive any vehicle that my wife wanted. After three test drives and making sure it was going to be child friendly as we are about to celebrate our daughters first birthday. My wife and I opted to go for the 2013 ford fusion. As it was my wife's car. And we wanted it to be roomy for our daughter and stroller in the trunk. We plan to take this car to New York to see our family. Great gas millage and a smooth ride overall. My wife and I never once felt presser to buy any vehicles that we looked at or even test drove. Which is wonderful..No one wants a pushy salesman!! We were always asked how did you like this vehicle..What didn't you like about it ect.. And moved on to what Kurt thought would be more suited to our needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback! We appreciate your business and look forward to assisting you in the future!!!

Great Service

Always excellent service! Always can get car serviced in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review! We appreciate your business and look forward to assisting you in the future!!!!

Service and purchase

I have NEVER driven a car like this one. Wow I love it. 40 MPG is the usual and expected. The service was good also Thanks, Robert

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review! We are so glad to hear you're pleased with your purchase! We look forward to serving you in the future!

really clean restroom

theygo over and beyond. they programmed my phone to the car and again months later when i changed phones. the seats in the waiting room are too soft. great to sit on but really hard to get up for us older people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the review! We pride ourselves on offering an excellent experience! We look forward to assisting you in the future!

Best Dealership for Me!

I have purchased 3 vehicles from Dave Knapp Ford over the past 5-6 years. Each vehicle required my salesperson Buff Francis to search for the cars I wanted (2009 Edge, 2012 Mustang and a brand new 2013 Edge). He was able to find the cars that fit my aspirations. I also do my research and know a little bit about cars and their value. I have always been treated with respect and fairness. I also appreciate that my salesperson lives locally and can take my car in for its regular service and I do not have to make a trip to Greenville or be without a car. Some years back I was having issues with my 2000 Windstar. A local mechanic told me it was transmission problems. I called Dave Knapp to see if they would give me a second opinion. They found it was a bad spark plug wire causing the issue. I will always go to Dave Knapp first for my vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the review! We strive to offer excellent customer service in both sales and service and it sounds as if you've experienced both! We look forward to assisting you in the future!

Caring Dealership!

At my most recent visit to Dave Knapp Ford to have my Lincoln MKZ's brake problem looked at, found that everyone I came into contact with was very polite, concerned about my problem, and genuinely interested with solving the problem I was having as soon as possible. Great group of people working in my hometown and would recommend Dave Knapp Ford to anyone! Always have had pleasant experiences with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review! We are always happy to assist you with your service or sales needs! We appreciate your loyalty!

Only Dealer I use

I by all my trucks from these guys, they do all my service work, I couldn't be happier. They treat you as one of the group, always work me and my schedule. I can't find a reason to even consider looking elsewhere

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the review! We appreciate your loyalty! We look forward to assisting you with all of your vehicle needs!