Reviews
Great experience with this dealership, trading in a
Great experience with this dealership, trading in a vehicle and buying new. Sam Samet was very knowledgeable on the new Tundra I was looking at and pointed out all the features. The dealership offered me good trade in value and kept the ball rolling in a timely manner. The dealership was clean and nice to spend a few hours in. I will call Sam next time I need a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Hannah, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sam Samet was great!
Sam Samet was great! This is our third car from him and we are quite pleased with his service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Napleton's was the only dealership that received the RAV4
Napleton's was the only dealership that received the RAV4 Prime that we wanted. Sam Samet kept a lookout for us and found just what we wanted. We have purchased 3 new cars from him and appreciate his service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just want to say a big thank you to Sam Samet for helping
Just want to say a big thank you to Sam Samet for helping me with the process of purchasing my first car!! If you’re looking to buy a car I highly recommend going here and asking for Sam Samet!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jordan was so nice and informative Even though we were
Jordan was so nice and informative Even though we were just looking and not purchasing a vehicle he proved us information to help us when we are ready Very friendly !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with Sam who is a very experienced salesperson.
Worked with Sam who is a very experienced salesperson. Sam is very knowledgeable and available 24/7 if needed. This is my second vehicle from Napleton.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Bishal, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
Sam Samet was our salesman and we really liked him.
Sam Samet was our salesman and we really liked him. He was very knowledgeable and did a great job of explaining all the features. He answered all my questions and further explained features during my test drive. He was very friendly and was not pushy. We would highly recommend him to any friends looking to buy a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dianna, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.
Helpful and responsive to my needs and questions, thank
Helpful and responsive to my needs and questions, thank you for the support in getting my next car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your great review, and for giving our dealership such a five star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
At Toyota, Matt Shanks was super helpful in getting me
At Toyota, Matt Shanks was super helpful in getting me the car I wanted in the exact color I wanted!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with Matt Shanks at Napleton's Toyota in Urbana.
Worked with Matt Shanks at Napleton's Toyota in Urbana. They gave us a good price on our trade in as well as a good price on our new Tundra that we purchased. I would definitely recommend Matt and the Toyota Team at Napleton's in Urbana-Champaign
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car