Reviews
Ashtyn was Great!
Ashtyn was Great!!! She did a great job of listening to our needs. Her attention to detail was impressive. Jeff S
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, jsanford11! We're so glad to hear that Ashtyn took great care of you and really listened to your needs! Enjoy your new vehicle and let us know if there’s anything else we can help with down the road!
We were very impressed with the sales dept when we bought
We were very impressed with the sales dept when we bought our new car. Especially Ashtyn, she was patient with us driving several different ones. And getting the technology specialist to show us all the bells and whistles on it. Please go see Ashtyn@Dpatrick if you're looking for a new/used vehicle. Service dept here is great also they treat you like you matter.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for sharing your amazing experience! We're so glad to hear that Ashtyn and our team made your car-buying process enjoyable and stress-free. It’s great to know you appreciated her patience and the technology specialist's expertise. We're also thrilled you had a positive experience with our service department—they truly care about our customers. We appreciate your recommendation and look forward to serving you again in the future!
Great experience buying from them.
Great experience buying from them. Ashtyn(sales) was a huge help. Never acted rushed even though it was close to closing time. And always responds quickly with questions even after the sale. Service dept treats you very well. Tabatha is kind and very good at her job. We loved our whole experience with Dpatrick.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your wonderful experience! We're so glad to hear that Ashtyn provided attentive, unrushed service and continues to support you even after your purchase. It's also great to know Tabatha and our service team made you feel valued. We’re thrilled you loved your entire experience with D-Patrick and look forward to assisting you again in the future!
Video was very informative in showing the different parts
Video was very informative in showing the different parts of the car that were inspected. Personnel were polite and courteous. Very respectful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Diane, thank you! We're happy to hear the video was helpful and that our team treated you with respect and courtesy. We appreciate your trust in us and look forward to see again!
I reached out for service and left a voice mail.
I reached out for service and left a voice mail. Seth returned my voice mail and Seth was great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mark, thank you for the feedback! We're glad Seth was able to assist you promptly and provide great service!
The service department always provide excellent service.
The service department always provide excellent service. They always let you know up front the costs and keep in touch with you while your car is being serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tina, thank you for your great review! We're glad to hear that our service department consistently meets your expectations by providing excellent service and clear communication. We appreciate your trust and look forward to serving you again!
I was met at the door by a very nice gentleman who asked
I was met at the door by a very nice gentleman who asked if he could help and guided me to the service department. The guy in service was equally helpful, explained the process, and offered things to assist with my wait. All this was greatly appreciated as this was my first trip with my Audi for service. I could have taken advantage of the drop-off/pick-up service, but I chose instead to just walk to the mall. While there, I was given text message updates, received a video showing the inspection, and was called to inform me of service completion. Upon returning, I was given the opportunity to ask questions, was guided to the cashier, and was thanked by everyone I encountered, including the guy doing the video, for my business. Very pleasant experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for sharing your experience! We're so glad to hear our team made your first service visit with your Audi smooth and pleasant. We appreciate your business and look forward to seeing you again!
Very friendly and professional they washed our bmw
Very friendly and professional they washed our bmw without having to ask them very nice. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dwight, thank you for the kind words! We're thrilled you had a great experience, and we're always happy to go the extra mile. We appreciate your business and hope to see you again soon!
I arrived for my appointment at 9:00 AM.
I arrived for my appointment at 9:00 AM. I met Seth the service manager and we discussed the service required. Seth was very professional and answered all my questions about my BMW. After the service was completed, Seth went over what was done and brought the car and keys to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Steve, thank you for sharing your experience! We're thrilled to hear that Seth provided professional service and took the time to answer all your questions. We’re glad everything went smoothly and appreciate your trust in us to take care of your BMW!
Excellent service and diligence in getting my problem
Excellent service and diligence in getting my problem resolved as quickly as possible. The team addressed every concern I raised in a calm and professional manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Chris, thank you for the wonderful feedback! We're glad to hear that our team provided excellent service and worked diligently to resolve your issue quickly. It’s great to know we were able to address your concerns in a calm and professional way. We appreciate your trust!