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D-Patrick Motoplex

(406 reviews)
Visit D-Patrick Motoplex
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (877) 488-5638 (877) 488-5638
Used (877) 876-6019 (877) 876-6019
Service (855) 610-3850 (855) 610-3850

Reviews

(406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The service was provided quickly and very well done.

The service was provided quickly and very well done. All of the staff was super friendly and treated me with the utmost respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Damon, we are very happy to hear your had such an amazing experience with our team!

The service department was very friendly.

The service department was very friendly. They scheduled my appointment quickly, and the repairs were made promptly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mariano, thank you for the amazing review! We are very happy to hear you had a great experience with our BMW service department and that any issues with your car were solved promptly!

I made the prior appt I planned to attend afterwards.

I made the prior appt I planned to attend afterwards. Very thorough explanation for the service and price to expect, the price was fair. I am happy no complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Joseph, thank you for your amazing review! We are happy your experience in our service department was easy and clear and we are proud our employees were able to help you during your visit!

Courteous and helpful employees who work with customer

Courteous and helpful employees who work with customer for optimal outcomes to their vehicle issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your amazing review! We are happy to hear you had a great experience with our team and that they were able to solve any issues you may have had!

The team was able to help my out in a pinch and get my

The team was able to help my out in a pinch and get my battery replaced so I could head back home in time. Everyone was very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your amazing review! We are very happy our team was able to help you with everything you needed and solve any problems you may have had! Happy driving!

Matt is Porsche Service is top notch.

Matt is Porsche Service is top notch....always feel comfortable with hime no matter why my car is there....happy customer.....dc

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your amazing review! We are glad you had an amazing Porsche service experience. We're proud that Matt continues to do a good job with your vehicle and hope to see you again!

Excellent dealer.

Excellent dealer. Great sales, service advisors and technicians! Always takes care of any issues. Good and trustworthy team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Dale, thank you for your amazing review. We are glad you had a great experience with our service department and feel you can rely on us to take care our any issues. Hope to see you again! Happy driving!

I purchased a car from them, and after two months, I

I purchased a car from them, and after two months, I still don't have the registration, so I can't use the car. They are ignoring my emails. The service does not meet even the basic requirements, not to mention what you would expect as a Porsche buyer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Steve, we are very sorry to hear about your experience. We are currently working with our management team to address the issues you've encountered and ensure they are resolved promptly.

Terrible Experience!

Terrible Experience!!! D-Patrick has had my vehicle in for service multiple times to TRY to diagnosis the same issue. They were unable to diagnose the problem and suggested replacing expensive parts one by one until they found the issue. No guarantee whatsoever that replacing the entire system would cure the issue. Now that a class action lawsuit is involved they are unable to find replacement parts nor are they willing to call around to find the new replacements. Very Friendly but HIGHLY uncooperative. Disappointed with them yet again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Keith, we are very sorry to hear about your experience. We are currently working with our management team to address the issues you've encountered and ensure they are resolved promptly.

Excellent service.

Excellent service. Great attention to detail. I was pleased with the good communication and follow up after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for rating your visit! We're happy to hear our team gave you excellent service and made sure to keep you inform during your time with us. Plus making sure you still love your purchase after your purchase. Happy Driving!