Reviews
Great people to service your car
Great quality work. The service was excellent and they came to pick me up when I did not have ride to get my vehicle.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good People to work with.
J.R., and Dave Woods really worked hard to make it happen.They are good people to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Survey
My experience with steve austins was amazing...wonderful people there who would do anything to make a customer happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First time leasing
This is the 2nd time you have asked for this survey and the 2nd time I have complied. I bought the car on the 4th and it is now the 7th and I have only driven it 2 days. I love the car but it will take a little getting use to it. There is much for me to learn. Ask me again in about a month and I will probably be able to give a better evaluation. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service Department
I am very pleased with the service I receive at Steve Austin's. I always have my oil changed there and any body work I need done. For this problem, my appointment was for Thursday morning. They called me at 9:00 AM that morning to say it was already fixed. Plus my car was still under warranty so I was not charged. Everyone at Steve Austin's is always very helpful and pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They take care of their customers
You guys did a great job and didn't make me wait too long,Thank You.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Clean facility, great service.
Great service. Very congenial. Gave us a car to use. Good people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Like the service center. Friendly,and speedy service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A+ Service and sales.
Always have a great customer experience at Steve Austin's. They have a great sales team and their service department is great. I take all my vehicles there for repairs and maintenance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wheel alignment service
I was treated very well by the service rep,and the job was done in exactly the time he said.The price was very good too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase