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Steve Austin's Auto Group

(146 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 9:00am–1:00pm
Sunday Closed Closed
New (877) 370-8419 (877) 370-8419
Used (877) 370-9420 (877) 370-9420
Service (877) 370-9443 (877) 370-9443

Reviews

(146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Austin's Auto Group from DealerRater.

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Excellent place to buy a new car

Very happy with the sales person,Kelli Stephens. She has been a great help finding the right vehicle for what we wanted to spend. A small problem with the car and she took care of it in about 15 minutes, with the help from the friendly service department. Overall, a great dealer and dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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satisfied customer

from the time I entered the service Dept. the people at Steve Austins were very helpful with getting the GMC TERRAIN in and getting the oil changed and tires rotated . I definitely would recommend Steve Austins to family, friends or anyone that should ask me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very good service

i'm sorry this is so late in taking this survey. i was well pleased with my service. The people were very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Seevice

The service was fabulous and the staff was great!! We appreciate that they do not run out to your vehicle before you even get a chance to get out as some dealers do. They were all very patient with us and we will definitely go back again.... Thank you:-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent, friendly service

Always helpful and friendly. The only suggestion that I have is that you have one or two days a week that had later hours for oil changes. The last appointment time is 4:30pm and for those working, that is difficult to make it. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best car buying experience EVER!

Best all around buying experience ever! Between the saleslady Kelli Kreglow-Stephens, and GM, Gary Bolen, I was shown every detail of the car and how everything worked. They treated me like a friend. I love my new Malibu. I can not say enough about the excellent service and honesty of these people. I would recommend them to all my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change

Also normal they had me in and out in no time! Great job!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great sales staff

The employee's really try hard to please you.The owner and sales person got me coffee and made sure I was taken care of.Good People to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Steve Austin Rules!

Having worked for two other major automotive companies, I found this dealership to be top notch in every aspect. What impressed me most is the Service after the Sale!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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laborer

gets things on a timely manner and reasonably priced

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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