Reviews
satisfied customer
from the time I entered the service Dept. the people at Steve Austins were very helpful with getting the GMC TERRAIN in and getting the oil changed and tires rotated . I definitely would recommend Steve Austins to family, friends or anyone that should ask me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very good service
i'm sorry this is so late in taking this survey. i was well pleased with my service. The people were very friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Seevice
The service was fabulous and the staff was great!! We appreciate that they do not run out to your vehicle before you even get a chance to get out as some dealers do. They were all very patient with us and we will definitely go back again.... Thank you:-)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent, friendly service
Always helpful and friendly. The only suggestion that I have is that you have one or two days a week that had later hours for oil changes. The last appointment time is 4:30pm and for those working, that is difficult to make it. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best car buying experience EVER!
Best all around buying experience ever! Between the saleslady Kelli Kreglow-Stephens, and GM, Gary Bolen, I was shown every detail of the car and how everything worked. They treated me like a friend. I love my new Malibu. I can not say enough about the excellent service and honesty of these people. I would recommend them to all my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change
Also normal they had me in and out in no time! Great job!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great sales staff
The employee's really try hard to please you.The owner and sales person got me coffee and made sure I was taken care of.Good People to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steve Austin Rules!
Having worked for two other major automotive companies, I found this dealership to be top notch in every aspect. What impressed me most is the Service after the Sale!!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
laborer
gets things on a timely manner and reasonably priced
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Impala 2010
We were treated very well and welcomed as a valued customer. Employees were professional and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase