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Steve Austin's Auto Group

(145 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 9:00am–1:00pm
Sunday Closed Closed
New (877) 370-8419 (877) 370-8419
Used (877) 370-9420 (877) 370-9420
Service (877) 370-9443 (877) 370-9443

Reviews

(145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Austin's Auto Group from DealerRater.

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When we bought this car new, we took into consideration

When we bought this car new, we took into consideration the type of service the dealership offered. It was a big consideration in our choice of dealership in buying the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a great experience at Steve Austin?

Always a great experience at Steve Austin?s! They always go above and beyond! Had my Vett serviced and knew it was in great hands. The service manager, Bob, and team do a wonderful job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tina, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

After traveling 5.

After traveling 5.5 hours to see and possibly buy the red Camaro found that the Car was not great due to rust water everywhere and signs of abuse. When mentioned to the salesman, The manager jumped all over us saying the car is perfect and the price is what it is! Basically saying get out! Would never buy a car from this place even if it was half price! Do not buy used from them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Ron, it is disappointing for us to hear that your experience was anything less than great. If you are willing to give us another chance, please contact us at (937) 592-3015 so we can understand your situation better in order to try and turn your experience around. Thank you, Steve Austin's Auto Group, INC.

Kelly Stephens has been an amazing help to me with my new

Kelly Stephens has been an amazing help to me with my new Trailblazer. She goes the extra mile for her customers, and she was highly recommended to me. We appreciate Jeremy and his kind attitude, and we also enjoyed working with J.C. in financing. Choosing Steve Austin's Auto Group has been a rewarding experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Car oil change

Steve Austin is my place to go. Since I've bought my car from Steve Austin's, I only go to them, they are the only ones who's allowed to touch my car. Always Friendly and explains every detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

We purchased a jeep wrangler on line and we live over 450

We purchased a jeep wrangler on line and we live over 450 miles away. Samantha was very helpful and considerate. The purchasing process was a great experience. We highly recommend Samantha as a salesperson. Also a shout out to JR, our paperwork went very smooth. 5 star rating. Thank you. Allan and Sandy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

service

Everyone was very nice and communicated well, they even provided me with a loaner car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Olivia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

Great service at Steve Austin's

Steve Austin's is a great place to have any GM vehicle serviced. I purchased my Cadillac XT4 at a Dayton dealership, but have my car serviced at Steve Austin's for two important reasons: 1.) Great service, top notch service writers and technicians. 2.) Steve Austin's goes to great lengths to ensure your vehicle is properly serviced. They contacted GM directly regarding an electrical issue, corrected the problem and my car was fixed. The Dayton dealership was eager to sell me my Cadillac take the cash, but not eager to schedule my car for service. An oil change and tire rotation was 3 weeks out, no loaner cars available as I work and live in another city. They promoted written false advertising stating that they would pick up my car from my employer, service it and return it the same day. No deal when I called to schedule for service. I won't return to that Dayton dealership, but I will continue to repeatedly go back to Steve Austin's!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Great Experience Buying a Chevy Bolt

Everyone we talked to at every step of the way was not only courteous, but genuinely friendly and enthusiastic. Lance Salyer was our salesman. He was excellent. He personable and attentive, walking us through everything and even calling us a few days after the purchase to check in. We are extremely happy with how this all went. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Daniel, we're happy you found our staff to be so supportive during your experience here at Steve Austin's Auto Group, INC.. We hope you have a great day!

Exceptionally smooth process, great service!

Kelli and the staff treated us exceptionally well throughout and after the sale. They committed to fixing a few minor items and followed through! We had a great experience and I would highly recommend giving them a try.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Steve Austin's Auto Group, INC. and we hope to see you again soon!