Skip to main content

Rohrich Cadillac

(1,041 reviews)
2013 state dealer award
View 1 awards
2013 state dealer award

Reviews

(1,041 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rohrich Cadillac from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service experience!

Excellent workmanship, courteous and professional staff and efficiently taken care of while at the dealership. Vehicle interior was nicely "sanitized" upon pick-up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Richard, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Service Jim Schwartz, Service Manager, jschwartz@rohrich.com

Always a joy

Your employees are courteous and knowledgable. They feel like friends! When we purchased the vehicle the buying process was painless. Now the service experience is even better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Service Jim Schwartz, Service Manager, jschwartz@rohrich.com

Professional and courteous

Gill Porr was very friendly and accomodating. Technician was very thorough and fixed several issues. He also was courteous and professional when I confered with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Gill and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Jim Schwartz, Service Manager, jschwartz@rohrich.com

Great Service

Very friendly and helpful salesman, fast, professional would buy from again if I need another vehicle. Clean showroom and lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

Great salesman and wonderful experience,very clean

Mike was a wonderful salesman-kind, thoughtful, not pushy. Had my best interests in mind as he guided and worked with me so I would have the vehicle I desired to purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your great review, Cherie! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

Clean facilities

Everyone was so kind and made me feel very comfortable. All wore appropriate masking. - - - - - - -

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Janet, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

Excellent service

service people showed a concern to our needs always friendly Gill Porr and Ken Goldberg are the finest they are always there when I need help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Jim Schwartz, Service Manager, jschwartz@rohrich.com

Great service

All work completed in a timely manner and the car was cleaned when we picked it up, now that is a service I can appreciate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dennis, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Jim Schwartz, Service Manager, jschwartz@rohrich.com

Great sales person

Jim Gaydos was very knowledgeable and spent the time with us making sure we understood what was available to our needs . Top notch sales service . Extremely helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Wayne, we loved reading this review! Happy customers are our aim, and it appears Jim really hit the bullseye. We'll make sure to share your experience with him, and if you have any further questions or worries, we're always available to help. All the best, Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

Great service and sales dept

Easy to get your car serviced and very clean also. Service dept I like the drive threw never out side no matter what they weather is like

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate the kind words, Donald. We look forward to seeing you again in the future! Sincerely, Jim Schwartz, Service Manager, jschwartz@rohrich.com