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O'Brien Mitsubishi

(1,396 reviews)
Visit O'Brien Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 378-8110 (309) 378-8110
Used (309) 430-6482 (309) 430-6482
Service (309) 807-0704 (309) 807-0704

Reviews

(1,396 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Brien Mitsubishi from DealerRater.

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Love our truck!

We absolutely appreciated all that Paul has done to get us into our vehicle! I know it was alot of work, but he managed to get me approved and on the road!! I appreciate him ALWAYS answering each call and text no matter the time of day when I had a question. I wanted him to know how grateful I am for all his help and Thank you SO MUCH!! I would recommend Paul to everyone I know in need of a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Samantha thank you for your review. We're happy that Paul was able to help you find a vehicle you love!

Bill Danosky@Obrien Mitsubishi

Bill danowski is one of the best salesman I have ever met in my 70 years of car buying he takes the time to explain everything make sure that I'm comfortable with all the paperwork as well as the vehicle and makes the buying experience very pleasurable hip hip 4 bill danowski he's a keeper

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review Susan. We're happy to hear you had a great experience working with Bill!

I'm so glad I bought my car here.

Jay Miller is the best. He helped me to find exactly what I wanted and needed. I received a flyer in the mail, checked out their website, and set up an appointment. It's that easy. I have never been so happy with a car buying experience. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review. Jennifer we're happy to hear you enjoyed working with Jay!

Super Sales at O'Brien Mitsubishi

Chris Todd is all Aces. He is a Really Great Guy and Super Salemen. He was not Pushy. He gave me all the time I needed. And it has been a 2 month process. I'm a picky person. He helped me find what vehicle was best for me as well as worked me out the deal I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Scott thank you for your review. We're happy to hear Chris was able to help find the vehicle that is best for you!

OBrien's

Kurt Silcott and the OBrien team was so helpful on what we were looking for and needing to do. Very quick and professional Fun and amazing staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review. We're happy you enjoyed working with Kurt!

great place to do business, good people

Thanks Kurt Silcott, I'm so glad I came by and did business with you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your review Cat. We're happy you enjoyed working with Kurt!

Too cool. Bill Danosky is a total professional.

I would absolutely recommend all of my friends and family members to come buy mistubishis immediately. ,I in fact, might. I had such a good time while there. I felt safe. The best part was the qualified staff; very helpful, especially Bill Danosky. He was very friendly and didn't make me feel stupid. I am a big fan! A Mitsu-maniac, if you will.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Dirk, we're happy to hear you had great experience with Bill!

Very Knowledgeable and Helpful Trade-in Service

I came in last week and spoke with Seth about doing a possible trade-in for an Outlander. He gave me a great idea what I could expect for my trade-in at other dealerships and how much I would get at O'Brien's and why my car graded out as it did. I will continue to shop around but I appreciated them making me a much more informed buyer when shopping around. I can only assume that few dealerships can match this kind of knowledgeable service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

CLiff thank you for your review. We hope to see you in the future!

Helpful Sales Staff

Came in a few months ago to look at cars and ended up not buying anything. The sales staff was great and Seth was very helpful. When I had car issues later this fall I came back to get it checked out. They did a great job keeping me on the road! Once my car finally rides its last mile, I know where I'll be going!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Theo thank you for your review. We're happy you enjoyed working with Seth and we hope to see you again in the future!

Saleman Bill Danosky is great!

We have bought two cars from Bill Danosky at O'Brien Mitsubishi and have nothing but great things to say about him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review. We appreciate you!