Skip to main content

O'Brien Mitsubishi

(1,396 reviews)
Visit O'Brien Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 378-8110 (309) 378-8110
Used (309) 430-6482 (309) 430-6482
Service (309) 807-0704 (309) 807-0704

Reviews

(1,396 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Brien Mitsubishi from DealerRater.

Want to share your experience with this dealership?

Write a review

Mirage G4.. Great car for money!

Shopping for my new car at O'Brien Mitsubishi was easy. Chris Todd showed us all the options while keeping in mind the price range we wanted. Great warranty included as well!! We bought on the first visit and love my new Mirage G4! Recommend Chris and the team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Congratulations on your new car Deb! We're happy Chris was able to help find a car you love!

Long time Mitsubushi fan!

I have had a Mitsubishi since 1994 and have never, ever had a problem. I have purchased cars from Chris Todd in the past. He is very thorough, friendly, professional and puts his customers first. He and the team always do their best to ensure a happy customer. He did not fail this time either. Very satisfied and would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Blair thank you for your review. We're happy to hear you had a great experience working with Chris!

buyer for Outlander

Jay was very helpful, personable and friendly. He made buying a car like "family". He was able to get the car I needed for my business as well for my personal use.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Cynthia, thank you for your review. We're happy you enjoyed working with Jay!

A+++++

Had an amazing experience dealing with Joshua Zackery. Never felt pressured or rushed got a great deal on a brand new 2015 Mitsubishi outlander sport. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your review. We're happy to hear you had a great experience working with Joshua!

Great Service!

Josh was great! He was a great salesman was so kind, did not push me and made sure to get me what i needed in budget. Highly reccomend him! I couldn't say anything bad about my expierence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Shelby, thank you for your review. We're glad to hear you had a great experience working with Josh!

good atmosphere

I came in sick of my car, and Zach was the salesperson who helped me. It was a great place, and everyone was very nice and considerate! I love my 2016 Outlander Sport, definitely worth the wait for the Quartz Brown. GO Cubs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Congratulations on your new Outlander Sport! We're happy you enjoyed working with Zach!

Review

Great staff and very friendly I will go back to buy my next car here as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Josh, we appreciate you!

Perfect experience

My terms were met without a hassle. Jay Miller made it easy for me to walk in and understand what we were looking at and leave with a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Congratulations on your new car! We're happy you enjoyed working with Jay

First Time Car Shopping

First time looking to purchase a new car. I was helped out by a gentleman by the name of Seth S, who did an exceptional job. He made the experience enjoyable and not overwhelming like other dealerships I have been too. Seth was very knowledgeable when it comes to all the cars and helped me to get an idea of what kind of car would work best for my lifestyle. I will definitely be back when the time is right for me to purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your review Tayler. We're glad to hear Seth was able to help you get an idea of what car you want.

Looking for car

Seth was great! He gave great customer service and made the whole process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Nick thank you for your review. We're glad to hear you had a great experience working with Seth!