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O'Brien Mitsubishi

(1,397 reviews)
Visit O'Brien Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 378-8110 (309) 378-8110
Used (309) 430-6482 (309) 430-6482
Service (309) 807-0704 (309) 807-0704

Reviews

(1,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Brien Mitsubishi from DealerRater.

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Wyatt and O'Brien were Great

We recently bought a Mitsubishi Outlander from O'Brien. Wyatt Phillis helped us pick out the perfect vehicle. We are very happy with the level of service provided by Wyatt and the sales team at O'Brien. We love the vehicle and highly recommend you buy your next car from O'Brien Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on purchasing your Mitsubishi Outlander. We are happy that Wyatt has provided excellent service. We appreciate your feedback and thank you for giving us your feedback. We appreciate you, Brad.

Customer

James rule is awesome at his job got me everything I wanted in purchasing my car Thxs for everything I definitely would recommend people to him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your feedback. We are happy that James has provided great service. We appreciate your feedback and thank you for giving us a five star rating.

Always Dependable

My family and I needed another vehicle under a budget, but newer and with lower miles. Wyatt Phillis found the perfect vehicle for our family. He researched what it was that we wanted and found a 2016 Kia Optima with a little over 30,000 miles. Wyatt did his homework to make sure our family was taken care of. He is a pleasure to work with and makes you feel as if you’re more than just a customer. It is not about the sale, but about the quality of service and obtaining the vehicle that best fits your and your family’s needs. Wyatt was also our salesman when purchasing our 2019 Mitsubishi Outlander. Due to Wyatts exceptional service and with the help of all the other great staff at O’Brien Mitsubishi, our family has now become loyal customers. If anyone can make it happen for us, we know it’s O’Brien’s.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on the purchase of your 2016 Kia Optima. We are thrilled that Wyatt provided exceptional service to you and your family. Thank you for your loyalty, your feedback and for giving us a five star rating. We appreciate you, Kalyn.

Customer

Jay was Awesome! Very interested in what I wanted and needed was very patient and understanding very much appreciated!!Did not push me into buying something I did not want

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy that Jay provided great service for you. Thank you for your feedback and for giving us a five star rating.

Awesome Sales

I went in with the intention of just looking when James Rule approached me and I ended up buying my 2018 Toyota Corolla! James is an awesome sales person very personable and super knowledgeable. If I ever go back again I would definitely seek him out again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on purchasing your 2018 Toyota Corolla. We are happy that James provided a personable, knowledgeable, super experience. We look forward to having you come back and work with him again. Thank you for your feedback and for giving us a five star rating. We appreciate you, Dena.

Kate Morris

Kate was very friendly and extremely helpful. She was recommended to me by a co-worker and I would definitely recommend her to any one looking to buy a car. My experience far exceeded my expectations. She helped me get in to a brand new car for a great price. I will never go back to any other dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on purchasing your brand new Mitsubishi Outlander Sport. We are happy that Kate provided a great experience, one that exceeded your expectations. Thank you for your feedback and for giving us a five star rating. We appreciate you, Dan.

Capable & Kind

This is the best service department. They're so deserving of all the awards they continually receive for amazing customer service. Everyone is always kind, capable, and very helpful. They help me determine which services are truly needed, apply generous coupons and discounts, and never make me feel like a xxxx fool.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great buying experience with Kate Morris!!

Kate was an amazing salesperson!!! She listened to what I wanted and found the exact suv I was looking to buy. I love my Outlander Sport! I have recommended her to everyone who has seen my new suv.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your purchase. We are happy that Kate provided a great experience for you. Thank you for your feedback and for giving us a five star rating. We appreciate you, Teresa

My First Vehicle Purchase

Corey Raley made my experience of buying my first vehicle a great one! Corey was very knowledgeable, helpful, and patient with us when looking at different car models. I highly recommend Corey Raley and O'Brien Mitsubishi! Thank you so much! Jessica

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on purchasing your Chevrolet Cruz. We are happy that Corey provided a great experience for you during your visit. Thank you for your feedback and for giving us a five star rating. We appreciate you, Jessica.

James Rule

Awesome employee made purchase an excellent experience. Would recommended him highly. Very friendly and pleasant person. Work with me to get me my best deal thanks a lot

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on the purchase of your Chrysler Town and Country. We are happy that James provided an excellent experience. Thank you for your feedback and for giving us a five star rating. We appreciate you, Rondy.