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O'Brien Mitsubishi

(1,397 reviews)
Visit O'Brien Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 378-8110 (309) 378-8110
Used (309) 430-6482 (309) 430-6482
Service (309) 807-0704 (309) 807-0704

Reviews

(1,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Brien Mitsubishi from DealerRater.

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James Rules!

Was wonderful. Had bad luck with cars and James stayed with us and helped us get a car that would last. We appreciate the help so thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your feedback.

Trading in

I went in to see about trading in my 2015 Mitsubishi Mirage and had the pleasure of working with Cory Raley. He made everything very simple and took all my concerns Seriously. He helped make getting my new car as easy as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on purchasing your Outlander Sport. We are happy that Corey provide a great experience for you. Thank you for giving us a five star rating. We appreciate you, Kolton.

Exceptionally Sweet service!

This is my second time buying a vehicle at O'Brien Mitsubishi and the experience could not have been better. From start to finish the O'Brien team went the extra mile. My sales man was friendly, helpful and efficient. The finance manager was amazing and got me the Sweetest deal. Highly recommend this dealership for all of your car purchasing need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on purchasing your Mitsubishi Lancer! We are happy that our O'Brien Team gave you a great experience. Thank you for giving us a five star rating. We appreciate you, Rebecca.

James Rule

Found the car we wanted with a great salesman who was easy to talk to about the cars available on the lot. Would recommend to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback. We are happy that James was great to work with. Thank you for giving us a five star rating. We appreciate you, Jack

Great experience with James Rule

Good experience with James Rule the saleman we worked with. Food the car we were looking for in a timely fashion and easy to talk with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback. We are happy that James gave you a good experience. Thank you for giving us a five star rating. We appreciate, Jack.

Finding a used car quickly

Wyatt Phillis made a hectic experience run as smooth as it possibly could for me. I found out I needed to find a new car within just a few days, and from the few sales people I worked with in that short amount of time, he was by far the best and easiest to work with. He was extremely accommodating through every step of the process, and very responsive. He showed that he was there to help you, without seeming overbearing or that he was trying to push you into anything. If you're looking to purchase a new vehicle, Wyatt Phillis is the guy to talk to!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on the purchase of your Subaru Legacy. We are happy that your experience with Wyatt was positive, that he was easy to work with and provided your with excellent and accommodating service. Thank you for giving us a five star rating. We appreciate you, Asa

Looking for used pickup

Excellent customer service and we got what we wanted within our price range. David was professional yet fun to work with. I will continue to come back to O’Brien Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on the purchase of your pick up. Glad you had a great experience with David. Thank you for giving us a five star rating.

WOW-is how I describe James Rule!!!!

James Rule fulfilled everything I needed in a car. Awesome MPG, reasonable and affordable payments, comfort, economical and safety. James made all this happen for me today and for that I am extremely grateful and will always recommend him to all of my family and friends when they need that dependable car but with a personable approach.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy that your experience with James was great. Thank you for giving us a five star rating. We appreciate your feedback.

The best car sales men

We walked in thinking of a used car and ending up buying a new one and my mom has never been happier and neither have I. My mom said this was the easiest purchase she has ever made, she even said this was number 2 in best decision she has ever made number 1 was me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on the purchase of your new vehicle. We are happy that your experience with our sales professionals was great. Thank you for giving us a five star rating. We do appreciate your feedback, and we appreciate you, Evan

Jay Miller

Jay Miller is wonderful to work with. I would recommend him to my friends and family. He's the one we always see when we need a vehicle. He is the reason we buy Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy that your experience with Jay was great. Thank you for giving us a five star rating. We appreciate your feedback.