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O'Brien Mitsubishi

(1,397 reviews)
Visit O'Brien Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 378-8110 (309) 378-8110
Used (309) 430-6482 (309) 430-6482
Service (309) 807-0704 (309) 807-0704

Reviews

(1,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Brien Mitsubishi from DealerRater.

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Review number 1 1/11/2020

He is an amazing person. You can definitely count on him to get you the car you want.He always made me laugh and he is so sweet. He’ll help you make the decision that best suites your liking. All I can say is that if you’re looking for someone help you with the car you’re looking for come down to James Rules. Thank you so much for your help you really made a difference

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on purchasing your Mitsubishi Outlander. We are happy that James provided a great experience. Thank you for your feedback and for giving us a five star rating. We appreciate you Kiara and Judy.

Jay Miller

We have bought our last few vehicles through Jay. He makes the whole process as easy as possible. I won’t use another dealership or sales person in town!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on purchasing your Elantra! We are so very pleased that you are part of the O'Brien Family. Your loyalty is very much appreciated. WE are happy that Jay was able to make this an easy process. We look forward to having you here again soon. Thank you for your feedback and for giving us a five star rating. We appreciate you, Jen.

James rule was great at helping find a nice car

Great guy. He explained everything in detail. Made sure we where comfortable needed anything. He showed he cared for the customer best interest. Answered all questions ask. Just overall great customer service and salesmanship

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on the purchase of the Outlander Sport. We are happy that James provided great customer service and paid attention to your needs in order to make this a great experience. Thank you for the your feedback and for giving us a five star rating. We appreciate you, Gordell

Experience with James Rule.

James was very helpful and found the best way for us to leave with a new car the same day. He was very motivated, and he made understanding the process very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your recent purchase. We are happy that James was able to make your car buying experience easy and informative. Thank you for giving us a five star rating. We appreciate you.

Rolling into 2020 in style

Kate Morris sold us our 2011 Outlander and I couldn't be more pleased to have her swap it out for a 2020 model. She's great to work with and makes car buying easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on purchasing your new car. We are pleased that you enjoyed working with Kate and that she provided great service. Thank you for giving us a five star rating. We appreciate you, Sue

Outlander

Cory Raley met us at the door and was professional and made the car buying process super easy for us. Definitely would recommend to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are very happy that Corey made your car buying experience a positive and memorable one for you when you visited our store. Thank you giving us a five star rating. We appreciate you, Ethan

Review - Cory Raley

Highly recommend O’Brien Mitsubishi and more specifically Cory Raley! Loved working with Cory he made the process of buying my first car very simple. I will definitely be going back for my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback. We are happy that Cory was able to provide great service and make your car buying process simple for you. Thank you for giving us a five star rating. We appreciate you, Krystyn.

Love working with Kate

Kate Morris is a top-notch salesperson who makes the buying process easy and fun. Very knowledgeable and accommodating. She was able to answer all of my questions and took her time to be sure I was comfortable with all the features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback. We are happy that Kate was able to provide a great experience. Thank you for giving us a five star rating. We appreciate you.

Hybrid wonders

Came in to buy a new Mitsubishi and with Cory Raley’s help we left in a Hybrid PHEV Outlander and we love it. Cory was great and I would recommend him to anyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on purchasing your Outlander PHEV. We are glad that you are enjoying your new car and that Corey provided a great experience. Thank you for the five star rating. We appreciate you.

Great customer service

I was so nervous when I went into O’Brien Mitsubishi to buy a car! Cory called me down, made me laugh, and made the entire process smooth and so easy! I recommend him to anyone who is scared or nervous about buying a car. Thank you so much Cory for everything!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on purchasing your Kia Optima. We are happy that Corey made this a great experience and was able to make things easy for you. Thank you for giving us a five star rating. We appreciate you.