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Guess Motors/ Guess Ford Inc.

(446 reviews)
Sales hours: 8:30am to 3:00pm
Service hours:
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:00pm
Tuesday 8:30am–5:30pm 8:00am–5:00pm
Wednesday 8:30am–5:30pm 8:00am–5:00pm
Thursday 8:30am–7:00pm 8:00am–5:00pm
Friday 8:30am–5:30pm 8:00am–5:00pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (330) 476-4054 (330) 476-4054
Used (330) 476-4051 (330) 476-4051
Service (330) 476-2565 (330) 476-2565

Reviews

(446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Guess Motors/ Guess Ford Inc. from DealerRater.

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Very friendly and professional.

Very friendly and professional. They're you feel at home,and had no problem with the financing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Your kind words mean so much. We thank you for your business!

They were able to get me in the car I have always wanted,

They were able to get me in the car I have always wanted, and they had great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy we were able to help you! We appreciate your business!

The staff was courteous upon my arrival.

The staff was courteous upon my arrival. Also, when service called to let me know my vehicle was ready, he was friendly. I spoke with billing, also very friendly! Thank you for a great first time experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and thank you taking the chance on us! We appreciate your business and we hope to see you again!

Great experience!

Great experience! Everyone is very helpful! Strongly suggest buying your next car from them!!! Thanks Ja,Mark, and Dustin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and enjoy that new truck!

I truly appreciate the honesty of the condition of my new

I truly appreciate the honesty of the condition of my new truck. And the overall spirit in the dealership was pleasant. Trust seems to be the essence of Guess, it was worth the 1.75 hour trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review. It was our pleasure to serve you! Thanks again!

Really nice people to deal with.

Really nice people to deal with.This is my second vehicle I have gotten from here. An will continue to deal with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy you chose us to work with again! Thank you for your business and we will see you the next time!

As a return customer we are always treated the best.

As a return customer we are always treated the best. Great team to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and we look forward to helping you in the future.

We was very pleased with Mike at Guess Motors he took the

We was very pleased with Mike at Guess Motors he took the time to find what my husband looking for and my husband is very happy. So I would recommend anyone to visit or buy there next vehicle there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review. We appreciate your business and we hope to see you again soon!

Great Car Dealer

Easy to work with and friendly, professional dealership. Have delt here before and they treat customers fairly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

We were looking for a later model used car.

We were looking for a later model used car. We found exactly what we were looking for. Our salesman Dennis was helpful, not pushy. We looked at the car on Friday and picked it up on Saturday. We are very satisfied customers and will return in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We appreciate you taking the time to stop by and for your business. We will be happy to serve you in the future.