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Salerno Duane Chrysler Jeep Dodge Ram

(1,826 reviews)
Visit Salerno Duane Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (908) 897-0966 (908) 897-0966
Used (908) 988-4199 (908) 988-4199
Service (908) 988-0585 (908) 988-0585

Reviews

(1,826 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Salerno Duane Chrysler Jeep Dodge Ram from DealerRater.

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Jonathan, Cory and Angelica made this experience super

Jonathan, Cory and Angelica made this experience super easy! They were honest and upfront from the very start! Would highly recommend this team!

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.

Dealing with Paul Shorrock is always a pleasure.

Dealing with Paul Shorrock is always a pleasure. I've purchased 5 Jeeps from him and will continue to do so. He always has your best interest on hand and works hard to make sure your getting the best vehicle with the options that are important to you.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your loyalty and for sharing your experience! We're thrilled to hear that working with Paul has been such a positive experience for you. His dedication to finding the perfect vehicle with the right options truly sets him apart. We appreciate your continued trust in us and look forward to helping you with your next Jeep!

Quick service.

Quick service. Easy to make an appointment. Good communication to make the appointment and also status of work.

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  • Overall experience 5.0
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Dealer response

Thank you for your 5 star review!

Everyone was professional and courteous.

Everyone was professional and courteous. The service department did and excellent job. They met all of my expectations. Thank you.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My new Grand Cherokee had an unusual noise coming from

My new Grand Cherokee had an unusual noise coming from the door jam. Although It took multiple tries to solve the problem, Matt and his techs did not give up and I'm totally satisfied with both the effort and final result. In addition I appreciated the Uber rides and having the car delivered to my home. Dealing with Matt and staff was a positive experience.

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words and for sharing your experience! We're glad to hear that Matt and our team’s dedication paid off and that you're satisfied with the results. We understand that some issues can take a bit of persistence, and we’re grateful for your patience throughout the process. We're also happy the Uber rides and home delivery added to your positive experience. Your satisfaction means a lot to us, and we look forward to assisting you again whenever you need us!

air suspenson still leaking when the truck sits over nite

air suspenson still leaking when the truck sits over nite the compressor come on still leaking

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  • Overall experience 1.0
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Dealer response

So sorry to hear that! Thank you for bringing this to our attention. We recommend reaching out to our service department if you haven't already so they can assist you further and discuss the next steps to resolve the issue. They would be more than happy to help you get this sorted. Please feel free to contact them at your earliest convenience.

Matt was responsive and had my grand cherokee back to me

Matt was responsive and had my grand cherokee back to me in a timely manner.

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  • Overall experience 4.0
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Definitely will be coming back to service my vehicles.

Definitely will be coming back to service my vehicles. Great customer service and they even called me an uber to pick me up and my uber driver was great. Thank you so much.

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service and that the Uber ride worked out well for you. We truly appreciate your support and look forward to serving you again in the future!

Super helpful staff.

Super helpful staff. Made the buying experience easy. Recommend to anyone to go there to purchase a vehicle.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're glad to hear our staff made your buying experience easy and enjoyable. We truly appreciate your recommendation and look forward to assisting you again in the future!

This was the 5th new vehicle I purchased from Salerno

This was the 5th new vehicle I purchased from Salerno Duane and continue to return to dealership because of Paul Shorrock. His professional approach to finding the correct vehicle is great.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you so much for your continued trust in Salerno and for sharing your experience! We’re honored to have had the opportunity to help you with your 5th vehicle purchase. Paul Shorrock truly takes pride in helping customers find the perfect vehicle, and we’re glad his professionalism continues to make a positive impact on your experience. We look forward to serving you again in the future!