Salerno Duane Chrysler Jeep Dodge Ram

4.8
(1,125 reviews)
Visit Salerno Duane Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–8:00pm
Tuesday 7:00am–7:00pm 9:00am–8:00pm
Wednesday 7:00am–7:00pm 9:00am–8:00pm
Thursday 7:00am–7:00pm 9:00am–8:00pm
Friday 7:00am–7:00pm 9:00am–7:00pm
Saturday 8:00am–3:00pm 9:00am–6:00pm
Sunday Closed Closed
New (908) 897-0966 (908) 897-0966
Used (908) 988-4199 (908) 988-4199
Service (908) 988-0585 (908) 988-0585

Reviews

4.8
(1,125 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Salerno Duane Chrysler Jeep Dodge Ram from DealerRater.

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5.0

Francisco Rojas and Mike Salerno were great. Provided...

Francisco Rojas and Mike Salerno were great. Provided great service and they were able to work with me on my vehicle exchange.

5.0

Customer care was very good. Francisco’s professionalism...

Customer care was very good. Francisco’s professionalism and follow-up were excellent. Henry and Alex were also thorough and helpful. We will certainly recommend SD to others.

5.0

Sergio was great to work with. Very knowledgeable in...

Sergio was great to work with. Very knowledgeable in every aspect of the deal. Thank you for your help. Highly recommend!

5.0

Sergio made the whole experience easy, and seamless. He...

Sergio made the whole experience easy, and seamless. He was professional and answered all of our questions.

5.0

Carolina, fue una excelente vendedora. Muy cordial...

Carolina, fue una excelente vendedora. Muy cordial sinceramente, me siento muy agradecida con su gestión.

4.0

Carolina was very helpful and patient with finding the...

Carolina was very helpful and patient with finding the right car for me. Excellent salesperson!

5.0

Phenomenal service and a world class experience!!...

Phenomenal service and a world class experience!! Francisco was a pleasure to work with! Look forward to buying our next car with Salerno Duane!!

4.0

I worked with Sergio who was very easy to work with. When...

I worked with Sergio who was very easy to work with. When it came to the finance department, the experience wasn't so great, as they kept pushing for useless stuff and weren't very transparent about the real price of the vehicle. At some point they were suggesting that reducing the down payment and keeping the same money factor would reduce how much I pay in total, which is mathematically impossible. Not sure if they were being dishonest or incompetent, both prospects are bad. To be clear, the overall experience was ok, just be prepared to say no a lot of times when you walk into the finance department (one may say that's just how dealers work anyways). Also, despite all of that, I'll give them xxxxxxfor how quickly they can process everything, I've had very poor experiences waiting a _long_ time in other dealers, and everyone at Salerno Duane was always very agile.

Dealer response

We truly appreciate this feedback and you taking the time to review us! We appreciate our customers and always strive to do better, so your concerns will for sure be passed along. We like to offer our customers additional options and suggestions to better suit them, but would never want you to feel pressured. But happy to hear you overall enjoyed your experience, and we hope you know we will work to better ourselves for next time. Safe travels! :)

5.0

Great dealership! I worked with Francisco and could not...

Great dealership! I worked with Francisco and could not be happier. He was not pushy and answered all questions I had very honestly and straightforward. He made me feel at ease and was genuinely a pleasure to work with.

Dealer response

It was a pleasure working with you! Thank you for the 5 star review!

5.0

Sergio provided me excellent service, as it had been with...

Sergio provided me excellent service, as it had been with my friend, which is why I returned with him, honest and efficient, I was very happy with the result of the purchase, I recommend it.