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Salerno Duane Chrysler Jeep Dodge Ram

(1,820 reviews)
Visit Salerno Duane Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (908) 897-0966 (908) 897-0966
Used (908) 988-4199 (908) 988-4199
Service (908) 988-0585 (908) 988-0585

Reviews

(1,820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Salerno Duane Chrysler Jeep Dodge Ram from DealerRater.

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Great service.

Great service. The process was smooth and easy. This is the second car I bought from the dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Boris was great!

Boris was great! I needed a certain car and he figured it out quickly with great humor and patience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience.

Great experience. they were professional and honest. car prep could have been a bit faster on pick -up but I understand they were busy and it happens.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and 5-star review! We’re happy to hear you had a great experience and found our team professional and honest. We appreciate your patience with the car prep timing and are always striving to improve. We look forward to assisting you again in the future!

Excellent customer service by the team.

Excellent customer service by the team. Thanks for making it easy and understandable. We had a real issue and you resolved it.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and 5-star review Jason! We’re glad our team was able to make the process easy and clear, and that we could help resolve your issue. Your satisfaction means a lot to us, and we’re here whenever you need us!

Horrible experience.

Horrible experience...dropped our commercial Promaster truck off on the scheduled day and the truck was not looked at for a month. I was told that there was only one individual that looks at transmissions (REALLY?). Communication was awful, I never received a call to let me know the status and whenever I called no one ever returned my call. I didn't get the work done at this place as I was afraid it would take another month to get the truck back.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very seamless process.

Very seamless process. Very helpful and knowledgeable. I don’t have 15 more words to type. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! We’re glad to hear your experience was seamless and that our team was helpful and knowledgeable. We appreciate you and hope to assist you again soon!

The service team was helpful and everything was done on

The service team was helpful and everything was done on time and as quoted. They also offered an uber ride to work.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind feedback and 5-stars! We’re glad our service team was helpful and that everything was completed on time and as quoted. Providing an Uber ride is just one way we strive to make your experience convenient. We appreciate your business and look forward to serving you again!

Purchased a brand new Jeep, and Boris couldn't have been

Purchased a brand new Jeep, and Boris couldn't have been more helpful. He wasn't pushy. He wasn't tricky or slippery. Recommend this dealership highly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful 5-star review! We’re glad Boris provided helpful, honest service without any pressure. Your recommendation means a lot to us, and we’re happy you had a great experience purchasing your new Jeep!

Salerno Duane had a friendly staff and made buying our

Salerno Duane had a friendly staff and made buying our new Jeep an easy experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and 5-star review! We’re glad that our staff made your Jeep-buying experience easy and enjoyable. We appreciate your business and look forward to serving you again. Enjoy your new Jeep!

This dealership is 1st Class across the board!

This dealership is 1st Class across the board!! Whether sales or service, my experiences are always excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic 5-star review! We’re thrilled to hear that every experience you’ve had with us—whether sales or service—has been first-class. We truly appreciate your loyalty and look forward to continuing to provide excellent service!