Salerno Duane Chrysler Jeep Dodge Ram

4.8
(1,118 reviews)
Visit Salerno Duane Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–8:00pm
Tuesday 7:00am–7:00pm 9:00am–8:00pm
Wednesday 7:00am–7:00pm 9:00am–8:00pm
Thursday 7:00am–7:00pm 9:00am–8:00pm
Friday 7:00am–7:00pm 9:00am–7:00pm
Saturday 8:00am–3:00pm 9:00am–6:00pm
Sunday Closed Closed
New (908) 897-0966 (908) 897-0966
Used (908) 988-4199 (908) 988-4199
Service (908) 988-0585 (908) 988-0585

Reviews

4.8
(1,118 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Salerno Duane Chrysler Jeep Dodge Ram from DealerRater.

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5.0

Sergio was awesome!!! He got me everything I asked for in...

Sergio was awesome!!! He got me everything I asked for in a very small amount of time. The staff was accommodating and everyone was extremely helpful. Trustworthy guys and they made sure I got everything I needed. 10/10

1.3

Rude and cocky

Worst dodge dealer ever walked into as far as service. Show up near closing theyre gone early too. So rude, lazy, cocly, and very arrogant. Dealt with 4 people.

Dealer response

So sorry that you weren’t happy with your experience! We hope to have the opportunity to earn back your business in the future. Please contact me directly so we can discuss further. I appreciate your feedback and your business. Gerardo Giordano, Director of Business Development

5.0

Amazing customer service. Francisco went out his way to...

Amazing customer service. Francisco went out his way to make sure I got a great deal! He was patient and helped me with my decision. He made sure I left with the car I wanted.

5.0

Excellent process! Francisco was great and very patient...

Excellent process! Francisco was great and very patient with us! Shante was super responsive to my online inquiry. Sal explained all the paperwork in a quick and easy to understand manor.

5.0

Francisco did a wonderful job!! He made this process as...

Francisco did a wonderful job!! He made this process as easy and comfortable as possible for me. He’s very informative, professional and veryyy attentive. Great customer service, Thank you soo much Francisco!!!

Dealer response

We are so happy to hear that we met your expectations! Thank you for your review. Safe travels!

5.0

In all our years of car buying we have never had as...

In all our years of car buying we have never had as pleasant, efficient and productive experience as we did w this team! Highly recommend!!

4.8

Thank you. I enjoyed the process. I might recommend...

Thank you. I enjoyed the process. I might recommend providing direct phone lines to make negotiations easier. Francisco was great. He was available when I needed to speak with him and made the process easy

Dealer response

So happy to hear we were able to make your car shopping experience a great one! We appreciate your feedback and look forward to working with you again in the future.

4.0

Leasing a new vehicle

I dont have time to quibble over a few dollars as I am a busy doctor. As a repeat customer i expected the best attention and to ne out in a flash. It was overall a good experience but I brought along a coach to assist me with negotiations which i think are absolute nonsense. I left with my requests so all in all was satisfied. I still dont understand why the need for the negotiations. I dont negotiate with my patients. Here are the facts and how can I help. Have been leasing with them a long time so yes i recomend them

4.2

I was very impressed by the knowledge of Ms. Chinchilla,...

I was very impressed by the knowledge of Ms. Chinchilla, made me very clear of the vehicle I’ll be looking for. Will definitely recommend her and this dealer for further buys/Inquiring.

5.0

Great experience with Our Jeep purchase. The service was...

Great experience with Our Jeep purchase. The service was very friendly and thorough. The car was delivered well ahead of our expectations. Overall a very good experience.

Dealer response

So happy to hear that! Thank you so much for your business and for sharing your experience! :)