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Salerno Duane Chrysler Jeep Dodge Ram

(1,820 reviews)
Visit Salerno Duane Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (908) 897-0966 (908) 897-0966
Used (908) 988-4199 (908) 988-4199
Service (908) 988-0585 (908) 988-0585

Reviews

(1,820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Salerno Duane Chrysler Jeep Dodge Ram from DealerRater.

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Great experience all around.

Great experience all around. Very organized, done within a very timely manner, car was ready and great price

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the 5 star review!

Great customer service, couldn't been happier with Paul

Great customer service, couldn't been happier with Paul helping us find the perfect truck for our son.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We’re thrilled to hear Paul was able to help you find the perfect truck for your son. Providing great customer service is what we strive for, and it’s wonderful to know we hit the mark. Wishing your son many happy miles ahead!

A professional dealership, that’s been part of the Summit

A professional dealership, that’s been part of the Summit landscape for over 35 years or longer! A one stop experience when shopping for a new vehicle. The staff, was professional, courteous and finished best deal for me in buying a Jeep. Thank You

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the thoughtful review! We're proud to have been a part of the Summit community for so long, and it means a lot to hear that our team delivered a professional and seamless experience for you. We truly appreciate your trust in us, and look forward to working with you again in the future. Safe travels in your Jeep!

Great experience at this dealership.

Great experience at this dealership. Very helpful and professional staff! Would definitely return when needed. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and 5-star review! We're thrilled to hear you had a great experience with our team. Providing helpful and professional service is always our goal, and it's great to know we hit the mark. We truly appreciate your support and look forward to seeing you again when the need arises!

Jonathan, Cory and Angelica made this experience super

Jonathan, Cory and Angelica made this experience super easy! They were honest and upfront from the very start! Would highly recommend this team!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dealing with Paul Shorrock is always a pleasure.

Dealing with Paul Shorrock is always a pleasure. I've purchased 5 Jeeps from him and will continue to do so. He always has your best interest on hand and works hard to make sure your getting the best vehicle with the options that are important to you.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your loyalty and for sharing your experience! We're thrilled to hear that working with Paul has been such a positive experience for you. His dedication to finding the perfect vehicle with the right options truly sets him apart. We appreciate your continued trust in us and look forward to helping you with your next Jeep!

Quick service.

Quick service. Easy to make an appointment. Good communication to make the appointment and also status of work.

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  • Overall experience 5.0
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Dealer response

Thank you for your 5 star review!

Everyone was professional and courteous.

Everyone was professional and courteous. The service department did and excellent job. They met all of my expectations. Thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My new Grand Cherokee had an unusual noise coming from

My new Grand Cherokee had an unusual noise coming from the door jam. Although It took multiple tries to solve the problem, Matt and his techs did not give up and I'm totally satisfied with both the effort and final result. In addition I appreciated the Uber rides and having the car delivered to my home. Dealing with Matt and staff was a positive experience.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for sharing your experience! We're glad to hear that Matt and our team’s dedication paid off and that you're satisfied with the results. We understand that some issues can take a bit of persistence, and we’re grateful for your patience throughout the process. We're also happy the Uber rides and home delivery added to your positive experience. Your satisfaction means a lot to us, and we look forward to assisting you again whenever you need us!

Matt was responsive and had my grand cherokee back to me

Matt was responsive and had my grand cherokee back to me in a timely manner.

Rating breakdown (out of 5):
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  • Overall experience 4.0
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0 people out of 0 found this review helpful.