Reviews
Made reservation for Saturday.
Made reservation for Saturday. Then they told me they don't make great reservations on Saturday. Had to wait hours. Not happy
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at Shottenkirk Superstore and ask for one of our managers.
Very pleased with the help I received on my car.
Very pleased with the help I received on my car. They really went above and beyond to make things right.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!
Everyone very helpful and I will be back when I am in
Everyone very helpful and I will be back when I am in need of a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!
Wasn’t sitting around to long got me in and out pretty
Wasn’t sitting around to long got me in and out pretty quickly and had me on the road to my event In a perfect time ways very informative and knowledgeable about what was going on!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hunter, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
I would recommend Shottenkirk x10.
I would recommend Shottenkirk x10. I had a wonderful experience, I got all the help I needed, my questions were answered and I bought my car feeling good knowing that I got it from a reliable and trust worthy company. Thanks to Keith, Carlos, Justin and the rest of the team for all they do.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
They have always taken good care of my truck and I, even
They have always taken good care of my truck and I, even with a difficult warranty company that I have. I appreciate Matt's help and he is always friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
quick, polite, and timely, i'm done, no more to say today
quick, polite, and timely, i'm done, no more to say today and yesterday and tomorrow
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your experience with us. We appreciate your feedback!
Excellent communication, patience and service.
Excellent communication, patience and service. I worked with Ephriam and he went above and beyond. The vehicle I wanted was located at a different store, and he was able to get it down to our local store that next morning. The process was quick, smooth and I am very pleased with my experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Laura, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!
My appointment was quick and fast.
My appointment was quick and fast. I didn’t have to wait very long and they let me know everything that needed to be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Service was thorough and complete.
Service was thorough and complete. Office staff were friendly and explained ever. Very pleased over all
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!