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Shottenkirk Superstore

(500 reviews)
Visit Shottenkirk Superstore
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (319) 671-5033 (319) 671-5033
Used (888) 827-7002 (888) 827-7002
Service (888) 829-1910 (888) 829-1910

Reviews

(500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shottenkirk Superstore from DealerRater.

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Dadrian, Vinny, and finance manager Joe were absolutely

Dadrian, Vinny, and finance manager Joe were absolutely amazing! Very professional and wonderful to work with! Will definitely do more business with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Shottenkirk Superstore. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

Went in for front end alignment, left it there.

Went in for front end alignment, left it there. They called an hour of do later all done. Always had good luck with Shottenkirk service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Superstore. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

Had an emergency.

Had an emergency. Got us right in. Even delivered and picked us up to and from our Dr appointments. Great, reasonably-priced service. All staff friendly, polite and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Superstore. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

Had good experience everything was taken care of as said.

Had good experience everything was taken care of as said. All done in timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Superstore. We look forward to having you as one of our valued customers for many more years to come! 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

Good quick buying experience.

Good quick buying experience.I would recommend this dealership to others when buying a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Shottenkirk Superstore. It's great to hear that we were able to assist you and that you had such a positive experience. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

Staff was professional and got my vehicle repaired in a

Staff was professional and got my vehicle repaired in a timely manner will be returning

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Superstore. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

They are always professional and they let me know when

They are always professional and they let me know when they can take care of me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Shottenkirk Superstore. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

These guys love their non sense dealer add ons.

These guys love their non sense dealer add ons. New F150's are very expensive, tried to get a deal worked out, they would not budge on the price, which was fine as it was priced below MSRP, so I offered the asking price and all I asked was for them to take off the $900 dealer add on and I would buy it. They outright refused multiple times. To turn away a sale of a $77,000+ truck because you refuse to take off a $900 dealer add on is wild. Purely out of principal I wont pay it. I've purchased a lot of vehicles, usually dealers wont blow up whole deals over their add ons that they know are overpriced and usually silly. Not these guys, stubborn as they come. Guess I have to tip my cap to them. Well done fellas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Troy Moretz General Manager Shottenkirk Superstore

We really love Shottenkirk an will tell all our friends

We really love Shottenkirk an will tell all our friends an family to come there for their vehicles they need or want

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

Reception was very friendly, was kept up to date on

Reception was very friendly, was kept up to date on service on my vehicle. Waiting area was very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore