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Paul Miller Inc DBA Paul Miller Audi

(2,674 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Happy and Joyful

I was so excited to lease a Audi the first time. Did not have to wait that long and it was in and out. Love the customer service. Everyone was nice and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Welcome to the Audi family! Thank you for your positive feedback, we look forward to your next visit with us at Paul Miller Audi!

Easy Process

Overall fantastic experience. Don was great throughout the entire process. Made the whole car buying experience easy and painless with the end result being a great new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your confidence in Paul Miller Audi, and for your business. We are thankful to have you as a customer, Nicholas!

Five stars for service because this dealership really...

Five stars for service because this dealership really cares about the cars that they sell and service. I really am thrilled by Paul Miller Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

I had an exceptionally good experience working with...

I had an exceptionally good experience working with Angelo Simone. He was very easy to work and really wanted me to be happy with the vehicle that I choose. The car was delivered on time. I am very pleased with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's so nice to hear you had a great experience with Angelo! We'll be sure to share your compliments with them! We hope you like your new ride!

Very good service and excellent customer experience....

Very good service and excellent customer experience. Louis show to us all small details on the Q3 - 45 - we love the car and features on the Q3.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for visiting Paul Miller Audi! We're thrilled Louis could assist you and show you everything! We hope to see you back soon!

Stuart at Paul Miller Audi in Parsippany was great. He...

Stuart at Paul Miller Audi in Parsippany was great. He made sure I got the service package that was appropriate for how much time I had left on my lease. He saved me a lot of money! Very honorable and the service itself was thorough and efficient. Love the new video they send you of your vehicle being inspected!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We appreciate you trusting Stuart & the Paul Miller Audi team with your business and look forward to seeing you again next time!

Excellent customer service from beginning to end. Binny...

Excellent customer service from beginning to end. Binny answered all my questions and found the car I was looking for, even searching other dealerships. They gave me fair value on my trade-in too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're happy to hear Binny got you the answers you were looking for during your visit! We hope you enjoy your vehicle! Thanks for your five-star review! - Paul Miller Audi

William M. Miller MD

My agent was Peter Wendell. I cannot say enough about Peter. Completely professional and thorough. The entire process of purchasing my car was smooth and easy. My family and I will use Paul Miller Audi and Peter Wendell as long as we are driving cars. Completely recommend him with highest regard!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

William, Thank you for the five stars! This is a fantastic review! We will tell Peter they've earned such high praise from you! Thanks from the entire team at Paul Miller Audi!

Audi Q8 2021 Purchase

This is the second car I purchased from Paul Miller. The other car was from an affiliated dealer. I had a great experience on both occasions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for this great review, Neil! We're glad you enjoyed your first purchase so much you came to us for a second one! We appreciate you leaving us your five-star rating and hope you love your vehicle!

Peter made buying my new car a breeze... It was an in and...

Peter made buying my new car a breeze... It was an in and out deal with excellent service to boot. Highly recommended and I love my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review of Paul Miller Audi, Jamie! Enjoy your new ride!