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Paul Miller Inc DBA Paul Miller Audi

(2,674 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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excellent. easy professional service. the video after the...

excellent. easy professional service. the video after the repair is neat. fancy waiting area and dropoff. spencer was awesome and i'm sure to return for service in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bill, thank you for choosing Paul Miller Audi, we appreciate your positive feedback!

It was easy to make a an appointment to have the car...

It was easy to make a an appointment to have the car serviced, and once there,Luis Toribio was attentive, and explained what the service entailed :And when I came to pick up the car ,Mr.Toribio reviewed what had been done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! Hope to see you next time!

Lease for 2021 Audi A4 Sedan 40 TSFI Quattro

John Regan of Parsippany Paul Miller was very helpful in structuring the lease on this car. He researched available nationwide inventory and obtained the exact car that meets my specifications.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear John could take care of everything for you! Thanks for your review and for choosing Paul Miller Audi!

Audi A4

Great dealership...very friendly and flexible...Don and Jay were a pleasure to deal with and took their time explaining all of my options...extremely satisfied with the final deal, product, and service...would highly recommend and go back there again for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the great feedback about Don, Jay, and our team! Thanks for your business, from all of us here at Paul Miller Audi and we'll see you next time!

Happy customer

I always have a great experience at Paul Miller Audi. They are thorough and I am confident that my service is done correctly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are honored to receive your support, Pete. Thank you! - Paul Miller Audi Team

Service Appointment

Quick, efficient, friendly. Now they've added a video of the car in the service bay with an explanation of what is being done. Unnecessary and a bit funny, but I guess it's the next step in the service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for your feedback, Jeff, and for trusting the Paul Miller Audi service team! We'll see you next time.

2018 pre-owned A3

Really appreciated customer centric selling process used by salesman Chris. I excluded several dealerships that used obtuse old fashionedcar selling. I recommend you add fees charged on cars to your web site ads. Only negative aspect of sale was servicing forgetting to putcar floor mats back in car after pre-saledetailing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review and feedback, Stephan - we will be sharing both with our team. We appreciate you coming to visit us and hope to see you again in the future. Take care!

Highly recommend - A 5 Star Experience!

I highly recommend Paul Miller Audi! My 5 star experience started with Peter Wendell - one of the most decent human beings I have ever met Peter is kind, knowledgeable and patient - and he offered me an incredible deal without all the hassle making the purchase of my Audi one of the easiest and most pleasant experiences ever! And then over to Peter Gabrielle who handled all the paper work with the same level of patience and kindness and ease. Then Peter Wendell spent time taking me through all of the features so I would feel comfortable with the Q3. I am always inspired by finding great people in the business world who make life better - thank you Peter and Peter!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the wonderful review, Cathy, and congratulations on your new Q3! We're so glad that Peter & Peter took great care of you during your visit and we'll be sure to share your kind comments with both of them. Thanks for trusting Paul Miller Audi with your business and please don't hesitate to reach out if there's anything else we can do for you!

A professional group and a very easy process to drop my...

A professional group and a very easy process to drop my car off for service and pickup. No wait and no BS. Overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's awesome to see such a great review! Thank you for taking the time to leave us your five stars and compliments! We'll continue to provide a stellar experience each time you work with our service team! Thanks again! - Paul Miller Audi

Luis did a great job and working with the warranty...

Luis did a great job and working with the warranty company to get me a second key for my Audi R8 I’ll definitely coming back for service on my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled that Luis could take care of everything for you, Diego! Thanks for choosing Paul Miller Audi!