Reviews
Lou Gallo was excellent
Lou Gallo was excellent. Prepared everything efficiently and was very helpful with all aspects. I would highly recommend him to anyone. Never even needed to visit the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Ashton Cooke, Its our pleasure, we are happy to hear Lou provided you with great service. Thank you for taking the time to leave us a review Willy Aramayo Client Relations Manager
CLA 250
It was a great experience. Everyone was very nice and helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us a review! We are so glad we were able to exceed your expectations here at Benzel-Busch dealership. If there's anything else we can help you with, please feel free to stop by or call us anytime.
experience could not have been better
A faulty check engine light appeared. they checked the entire car, and reset.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lynne, Let us know if you need help with anything else. Thank you for visiting us. Sincerely, Willy Aramayo Client Relations Manager
First visit
The people very polite. Place is super clean. Every one treats you with the up most respect, you do not even want to leave. Great
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Rm576892, We are pleased to hear about your experience here with us thank you for taking the time to leave us a review! Willy Aramayo Client Relations Manager
Excellent service this time
I got a flat tire. My experience last time at this service dept was not great, so I hesitated to go back. However, it turned out to be excellent service this time with Mr M Min Kim.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you YP, We're glad you decided to give us a second opportunity. Thank you very much we're happy to hear everything went well with Min Kim. Willy Aramayo Client Relations Manager
Excellent!
Jay went above and beyond to get the car I want before the end of year. This is my third purchase with Jay Lee and there will be fourth in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you MB123, It is our please and we are happy to hear Jay continues to provide you with great service! Reach out if there is anything else we can assist you with. Willy Aramayo Client Relations Manager
service visit
A very enjoyable service experience. All members were great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Matthew Hinzpeter, We are happy to know you had an enjoyable service experience. Kind Regards, Willy Aramayo Client Relations Manager
First Time Service
This was my first service and what a seamless process from scheduling my appointment to picking, securing a beautiful loaner (was ready to trade my own car in for it) to picking up my car which looked and smelled super clean. Great service, Great People!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Anthony Lopez, We are happy to hear that your first service was seamless. Thank you very much for your feedback. Sincerely, Willy Aramayo Client Relations Manager
Great roadside service
Roadside service came and fixed my flat tire and dealer service changed to new tire in 2hours. Great service. Service dept. from dealer changed to new tire in 2hours. I was very impressed Thank you
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Redbrian67, We are sorry to hear you had a flat tire, but happy that we can assist you quickly. Thank you very much for your feedback. Kind Regards, Willy Aramayo Client Relations Manager
CLA Purchase
My salesperson, James Scott made the process seamless, He took care of everything prior to my coming in. James found me the exact car I had wanted. He and the others treated me so well and were so courteous and knowledgeable. They answered my questions and patiently walked me through the operations of the new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello DMM, We are happy to hear you had a seamless sales experience. It's great to know that James found the exact car you wanted and wish you the best of luck with it. Thank you, Willy Aramayo Client Relations Manager