Reviews
20,000 Mike check-up
The service was done in the time promised. The cost was covered in my lease agreement. I love the GLK350 and regret that Mercedes has discontinued this model. The waiting area is comfortable and clean. The coffee machine makes great lattes. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Charlotte Clarke! We are always happy to help and love hearing when our customers have a wonderful experience. Be sure to come back for any other service or sales needs.
Great service
The service here is always exceptional! Whether you are here looking for a new car or just need your car serviced, everyone is so nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Ono! We are always happy to help and love hearing when our customers have a wonderful experience. Please be sure to come back for any other service or sales needs.
New E300 Lease
Excellent knowledge of the product, personable, and follow up following the lease. Salesman felt more like a friend, someone I would continue to use and recommend to others. I ended up with what I felt was a fair deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear DrG We are always happy to help and love hearing when our customers have a wonderful experience. Be sure to come back for any other service/sales needs. Willy Aramayo - Client Care Manager
Service
Everything was explained clearly and quickly. I was in and out in 10 mins with Frank. Picking up the car was just as easy and quick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear BZaikov, We are always happy to help and love hearing when our customers have a wonderful experience. Be sure to come back for any other service/sales needs. Sincerely, Willy Aramayo - Client Care Manager
Service was Fast, Courteous, and problem fixed.
John J. Powell, Service Advisor, Explained the two problems I had, He had one problem repaired, and the second problem, He was able to have it corrected.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Bernie350, We thank you for your business and we love John J. Powell as well! Hope to see you soon to help with any of your service or sales needs.
Car service
David Tangen did an amazing job ! Was in and out in 15 mins
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so glad to hear that Amrita Bhasin! We think David Tangen is pretty great as well. Please be sure to reach out to us with any other service or sales needs!
Outstanding experience with Giovanni Barbaro
I recently purchased my second Benz from here and did so with Giovanni Barbaro. It has been an absolute pleasure working with Gio who is incredibly knowledgeable and always has the customer's best interest in mind. I would highly recommend Gio and have actually in fact already done so to various friends. I will continue coming back here--and to Gio specifically--for my future vehicles, where I know I don't have to worry about any "gimmicky" sales tactics and where I am confident my best interest is in mind.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Second_time_2016, Thank you for your continued business, we are happy to hear Gio made your experience with us pleasurable. Willy Aramayo Client Relations Manager
Service
I am always please with the exceptional service and the friendly staff. Thank you for always having great customer service and making me feel like a valued customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave us a review! We are so glad we were able to exceed your expectations here at Benzel-Busch dealership. If there's anything else we can help you with, please feel free to stop by or call us anytime.
GLS 550
My sales representative Richard Palm was extremely knowledgeable and very helpful in the process I will recommend this dealership and Richard Palm to all my friends and family that are shopping for a new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us a review! We are so glad we were able to exceed your expectations here at Benzel-Busch dealership. If there's anything else we can help you with, please feel free to stop by or call us anytime.
Superior customer service at all levels at Benzel Bush.
Benzel Bush has provided us with superior customer service once again. Joseph was his excellent self and met all of our needs; both financially and the auto we wanted. We had an excellent experience and it is sincerely appreciated. Thank You !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Cargirl Jean1313, It is our pleasure and we are happy to meet your expectations always. Thank you for your business. Feel free to stop by or call anytime if there is anything else we can help with! Willy Aramayo Client Relations Manager