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Jim Dobson Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (58 reviews)
Visit Jim Dobson Ford
Sales hours: 8:00am to 2:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–2:00pm 8:00am–12:00pm
Sunday Closed Closed
New (574) 205-0313 (574) 205-0313
Used (574) 205-0293 (574) 205-0293
Service (574) 205-0200 (574) 205-0200

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Dobson Ford from DealerRater.

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Buyer

Called to confirm if they had the truck instock, told Spencer we would be coming at four but had to reschudle for next morning. He called back to get all information so loan could be preapproved and paper work done ahead so the time needed to process it wouldn't take as long the next morning. Arrived, was greeted as soon as we stepped in the door. Took truck for test drive, all options and paper work was done within one half hrs and we walked out of dealership and drove off in the 2019 F25. Great over all experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The whole Jim Dobson team is super friendly. Sean Tolson...

The whole Jim Dobson team is super friendly. Sean Tolson went above and beyond to work with me and find the best deal for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love my new car

Such wonderful customer service at Jim Dobson... Spencer is fantastic to deal with and I would not buy a car anywhere else... Loving my new Ford Escape... this is my 3rd one and it has always been a reliable car for me with very little service required

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service and check out

Bill and the guys in the service department always do me a good job. Kevin and Bob always helpful in parts. Explains to me what was done and is always good when I get my trucks back. Office is always pleasant when paying the bill. Just a good experience and friendly personal. Good Job Steve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change and other repair

They were very helpful. I live in town, so they drove me back out to my home and picked me up when it was done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

Don Dobson was great to deal with. Not pushy in the slightest and made sure that any questions we had was answered. He also informed us of some different financing options that we didn't know about. Don went above and beyond to treat us right and make sure that we were completely satisfied with out experience. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional and service oriented!

Very happy with experience I had there. Great service and took care of the customers on all Levels! First experience there and I will be back in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ol change

Soon after I got there they took my car back and I didn't have to wait very long before they done. The service manager and all others were very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great place to buy a vehicle

I am always pleased with the way they treat me, and service my car! Friendly place! I am still loving my Escape that I bought new there, and the service department keeps it running great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Dobson services all my vehicles. When I was considering getting a new vehicle Dobson was my only choice because of their excellent service for over 25 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.