Reviews
Write a reviewLove my new car
Such wonderful customer service at Jim Dobson... Spencer is fantastic to deal with and I would not buy a car anywhere else... Loving my new Ford Escape... this is my 3rd one and it has always been a reliable car for me with very little service required
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service and check out
Bill and the guys in the service department always do me a good job. Kevin and Bob always helpful in parts. Explains to me what was done and is always good when I get my trucks back. Office is always pleasant when paying the bill. Just a good experience and friendly personal. Good Job Steve!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change and other repair
They were very helpful. I live in town, so they drove me back out to my home and picked me up when it was done!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Don Dobson was great to deal with. Not pushy in the slightest and made sure that any questions we had was answered. He also informed us of some different financing options that we didn't know about. Don went above and beyond to treat us right and make sure that we were completely satisfied with out experience. Highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional and service oriented!
Very happy with experience I had there. Great service and took care of the customers on all Levels! First experience there and I will be back in the future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ol change
Soon after I got there they took my car back and I didn't have to wait very long before they done. The service manager and all others were very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great place to buy a vehicle
I am always pleased with the way they treat me, and service my car! Friendly place! I am still loving my Escape that I bought new there, and the service department keeps it running great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service.
Dobson services all my vehicles. When I was considering getting a new vehicle Dobson was my only choice because of their excellent service for over 25 years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
owner
Found the truck online, called, visited, bought truck. Worked with Spencer . . . very nice hometown atmosphere. They even filled the 36 gallon fuel tank for us. We're very happy, thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Experience!
This was an excellent experience! We will definitely go back. Plus they give free oil changes for life. Can't beat the service and professionalism. They are very courteous and friendly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Angela, we are happy we could make your experience an excellent one! Thank you for your kind review; we look forward to your next visit. Take care!