Reviews
Write a reviewGreat service
Went in for an oil change and got there early they took it right in and was out in less than 1/2 hour. great service
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership! Please let us know if there's anything else we can do for you. Thanks so much for your positive feedback!
Great dealership
I purchased a F 150 pickup The salesman was extremely helpful finding what I wanted. I am really satisfied with the service I am receiving.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback. Feel free to stop by if you ever need any more help.
Great service, friendly staff
2015 Taurus, Service was excellent and on time. Friendly staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience here at Jim Dobson Ford. We appreciate your review and hope we can continue serving you for many years to come.
Home town people in business is great!
We have purchased 2 vehicles from Dobson, absolutely satisfied with sales, maintenance and service. Everyone up front and back in the shop have been helpful and answered any questions we may have had, and advice on whatever we have a question on. A++++++++ place to do business with. Best of all it is a "home town " place!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everything perfect, al always.
It was great. That is why I always go back to Jim Dobson Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The salesman Sean did a good job, however his boss was a...
The salesman Sean did a good job, however his boss was a jerk. Sean stated in the test drive that they stand behind their products, however after i spent over 30K they were not even willing to fix the cd/nav system that they knew was broken. They also pointed out that the tires need to be replaced and then charged me a "dealer rate" that was the same price as sears when I checked. Now I am in Nashville TN and my truck is in a ford dealer for repairs. Thank God i bought a service/repair plan with my bank. I would never recommend this dealer to anyone. When i told Sean that i was very dissatisfied with his empty words of stating that they stand behind their products. He said that there was nothing he could do, his boss was not willing to help with anything. This is by far the worst experience buying a vehicle i have ever had. I should have know not to buy it when we went to look at the truck and they didn't have time for us. After taking it for an hour so they could have lunch, Sean said that his boss was too busy, so he would call us when they had time for us.. We had to go in at 5pm and demand that we be able to try to make our purchase. If this is how small town dealers are, I would much rather drive a long distance to deal with someone who cares and is willing to live up to their statement of how they are built on customer service. Obviously this is an extremely FALSE statement!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car