Reviews
Write a reviewThis is the 2nd vehicle I have bought from Spencer.
This is the 2nd vehicle I have bought from Spencer. I appreciate his direct, upfront approach and highly recommend this dealership. I drive 50+ miles and pass two other Ford dealerships to work with Dobson.
This is the 2nd vehicle I have bought from Spencer.
This is the 2nd vehicle I have bought from Spencer. I appreciate his direct, upfront approach and highly recommend this dealership. I drive 50+ miles and pass two other Ford dealerships to work with Dobson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff in every department are always polite and
The staff in every department are always polite and accommodating . They make everything so easy and rather fast.
The staff in every department are always polite and
The staff in every department are always polite and accommodating . They make everything so easy and rather fast.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Who knew buying a car could be EASY?
This dealership is the best of the best. They price to sell and don?t add fees. What they quote you is actually what you pay. They don?t pressure you and actually are extremely knowledgeable about the cars on their lot. I have never experienced a car dealer like this one.
Who knew buying a car could be EASY?
This dealership is the best of the best. They price to sell and don?t add fees. What they quote you is actually what you pay. They don?t pressure you and actually are extremely knowledgeable about the cars on their lot. I have never experienced a car dealer like this one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jessica, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Great service at Dobson!!!
We had a great buying process from Dobson!!! Spencer was our salesman? will def be back to him on our next car!!! 5 STAR !!!!!
Great service at Dobson!!!
We had a great buying process from Dobson!!! Spencer was our salesman? will def be back to him on our next car!!! 5 STAR !!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mark , thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Worst experience ever
Worst experience ever! The body shop has fixed my truck three times now and it still isn’t right. I am not happy with my truck.
Worst experience ever
Worst experience ever! The body shop has fixed my truck three times now and it still isn’t right. I am not happy with my truck.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lacie, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We take our customers’ comments seriously so we hope that you’ll give us a call at (574) 946-3117 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.
Done everything they could do to please.
Done everything they could do to please. If we decide to buy another vehicle we will go through them.. and Spencer Dotson did an excellent job as a salesman... We will tell our friends if they need a vehicle.
Done everything they could do to please.
Done everything they could do to please. If we decide to buy another vehicle we will go through them.. and Spencer Dotson did an excellent job as a salesman... We will tell our friends if they need a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They become family they love seeing you even if you are...
They become family they love seeing you even if you are not having service done awesome place to buy a vehicle
They become family they love seeing you even if you are...
They become family they love seeing you even if you are not having service done awesome place to buy a vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Their slogan is "treating you like family". they really...
Their slogan is "treating you like family". they really do! very friendly and understanding of my concerns
Their slogan is "treating you like family". they really...
Their slogan is "treating you like family". they really do! very friendly and understanding of my concerns
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dobson has a great staff from top to bottom. They have my...
Dobson has a great staff from top to bottom. They have my complete trust. I never look anywhere else. They care about their customers and treat everyone with great respect.
Dobson has a great staff from top to bottom. They have my...
Dobson has a great staff from top to bottom. They have my complete trust. I never look anywhere else. They care about their customers and treat everyone with great respect.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great car because of a great dealership! Been a Dobson...
Great car because of a great dealership! Been a Dobson customer for 40 years because of the value they bring to the FORD brand. Always the best.
Great car because of a great dealership! Been a Dobson...
Great car because of a great dealership! Been a Dobson customer for 40 years because of the value they bring to the FORD brand. Always the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair