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Jim Dobson Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)
Visit Jim Dobson Ford
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–2:00pm 8:00am–12:00pm
Sunday Closed Closed
New (574) 205-0313 (574) 205-0313
Used (574) 205-0293 (574) 205-0293
Service (574) 205-0200 (574) 205-0200

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very satisfactory

Very favorable. Their entire staff is always courteous and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Great people courteous and professional treated with respect and the price of repair was mininal was greeted with respect yes I would recommend these people anytime

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are so happy to hear that you were pleased with our team here at Jim Dobson Ford. We appreciate your business and your positive review!

GREAT AND FAST SERVICE

Great service, friendly and helpful staff. I highly recommend this dealership for service and purchaing a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Auto maintenance

I am very happy with the people at this facility they are friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Maurice, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you.

Servicing vehicle

We always get the best service from Dobsons that's why we keep going back!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your wonderful comments, Ernest. Our only hope is that your next visit reflects the same outstanding experience in your star-rating as well. We sincerely value your business and look forward to your next visit.

Friendly and Helpful Staff

I have my car serviced here all the time. It is quick and Kevin in the service department is friendly and informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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excellent facility and friendly knowledgeable empl

Very pleased. ...would recommend. ...and do....this dealership to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're so happy you enjoyed working with our staff, Ernest! Thanks again for the positive feedback!

Great service

I purchased my pickup from them they were very esy to deal with. They do a great job of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Our FAVORITE hometown dealer!!!

Everytime we are looking for a vehicle, we end up at Dobson Ford. Hometown dealer, staff and employess are ALWAYS friendly and knowledgeable and ready to assist in any way, excellent people and vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy you found us so helpful! Thanks for the feedback and strong recommendation!

Great service all around!

We just purchased a used ranger. Steve new just what we were looking for and called when he found it. Bill in service always works with us on oil changes. Finds a time that works with our busy schedules. Dan in body shop is currently fixing my car. I was hit by another car. He has been so helpful working with the insurance and adjusters and even the car rental place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad you chose our dealership! Thank you for this feedback!