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Port Jervis Automall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (881 reviews)
Visit Port Jervis Automall
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday 11:00am–4:00pm Closed
New (845) 394-2382 (845) 394-2382
Used (845) 394-2384 (845) 394-2384
Service (845) 394-2383 (845) 394-2383

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (881 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Port Jervis Automall from DealerRater.

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Excellent Dealership!!! They go above and beyond..

They were very accommodating to all my needs. They went above and beyond for me while my 2021 Grand Cherokee L was in the shop for two months, provided me with a loaner and kept me in the loop at all times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service By Megan! Port Jervis Auto Mall!

I can’t tell you how lucky you are to have Megan working for your dealership! She is the most outstanding person always willing to help accommodate your needs. She always has gone above and beyond to help me or my husband. She is professional and courteous always! Keep up the good work Port Jervis Auto Mall! Thank You Megan for all your help always! The Fosters Paul-Michael

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great place with great service

I bought my last 3 vehicles from Port Jervis Auto Mall and it's always great. If there are any problems or questions they help out right away. This time was no exception. Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great place to deal with

Meghan was very helpful and pleasant to deal with. I appreciate the honest service I receive and how the mechanics take great care to keep the interior of the car clean when working on it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love you guys.

Love your service department. Your employees are pretty cool Very friendly and nice environment. Plus, you treat my dog like he is a king.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service

Excellent service, everyone was excellent and knowledgeable about the problem and took care of it in a professional manner. This is the only place I will take my truck to be serviced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing team!

From the time that I walked in for my appointment with the salesman Carl I felt like I was going to be treated right! Carl gave me all the information with no pressure to buy something blindly! When I sat down with Larry he showed me all the number and information I needed to make a solid decision at the end of the day I walked out with a new car and great experience! I will definitely be coming back when it’s my fiancés turn to buy a vehicle. I would like to thank Carl the salesman Rico the GM and Larry for making my car buying experience amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeep repair

I was kept informed of the progress on the repair. This was very helpful. While there was a slight delay they did give me a rental vehicle with no charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Superb buying experience

Both the sales manager Chris Baumgardner and my salesman Jim Ailves were both quite professional and polite and took as much times as I needed to build and deliver my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service as always

Steve is great! He's always courteous and explains everything in detail service is top notch best experience everytime we come

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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