Reviews
Write a reviewExcellent Dealership!!! They go above and beyond..
They were very accommodating to all my needs. They went above and beyond for me while my 2021 Grand Cherokee L was in the shop for two months, provided me with a loaner and kept me in the loop at all times.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service By Megan! Port Jervis Auto Mall!
I can’t tell you how lucky you are to have Megan working for your dealership! She is the most outstanding person always willing to help accommodate your needs. She always has gone above and beyond to help me or my husband. She is professional and courteous always! Keep up the good work Port Jervis Auto Mall! Thank You Megan for all your help always! The Fosters Paul-Michael
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great place with great service
I bought my last 3 vehicles from Port Jervis Auto Mall and it's always great. If there are any problems or questions they help out right away. This time was no exception. Thanks so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great place to deal with
Meghan was very helpful and pleasant to deal with. I appreciate the honest service I receive and how the mechanics take great care to keep the interior of the car clean when working on it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love you guys.
Love your service department. Your employees are pretty cool Very friendly and nice environment. Plus, you treat my dog like he is a king.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Excellent service, everyone was excellent and knowledgeable about the problem and took care of it in a professional manner. This is the only place I will take my truck to be serviced
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing team!
From the time that I walked in for my appointment with the salesman Carl I felt like I was going to be treated right! Carl gave me all the information with no pressure to buy something blindly! When I sat down with Larry he showed me all the number and information I needed to make a solid decision at the end of the day I walked out with a new car and great experience! I will definitely be coming back when it’s my fiancés turn to buy a vehicle. I would like to thank Carl the salesman Rico the GM and Larry for making my car buying experience amazing!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeep repair
I was kept informed of the progress on the repair. This was very helpful. While there was a slight delay they did give me a rental vehicle with no charge.
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Superb buying experience
Both the sales manager Chris Baumgardner and my salesman Jim Ailves were both quite professional and polite and took as much times as I needed to build and deliver my new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service as always
Steve is great! He's always courteous and explains everything in detail service is top notch best experience everytime we come
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase