Port Jervis Automall

I dropped in without an appointment with a flat tire. Your Service Staff worked me into an already busy scheduled day and got my tire repaired and me back on the road in record time.

Chris Baumgardner and Bill Hendershot helped me out a lot. They answered all my questions and even went above and beyond to make me feel more comfortable about buying a car. I definitely recommend going to the auto mall!

Service Manager Brian was a pleasure to deal with !! Worked with Chrysler and I to make a bad experience a great one

Great job by the service department getting my vehicle up to par. My vehicle went in with a CEL on, needing an NYS inspection and a recall from two years ago. At a previous dealer they didn’t order the recall part, PJAM went above just doing what needed. My truck is ready for winter. Communication was great! Thank you Meghan.

Steve was extremely professional and helpful! They quickly diagnosed the problem, discussed it with me and repaired with new factory parts.

Customer service,wating time, knowledgeable personal and fast service. Right price .port Jervis auto mall they really make you feel like you're part of the family

No surprises, nice people, clean facilities, easy scheduling, experienced technicians. They will help you if possible and you don’t have to worry about wasting time.

Meghan was courteous and kept me informed on the diagnosis of my vehicle and during the process of repairs. Absolute joy to work with.

Very satisfied with my experience at PJAM. Both front end employees listened to my concerns and were very thorough in recording details related to my service issue for my Ram. Megan Fitzpatrick did an outstanding job keeping me informed throughout the service regarding expected wait time and any updates from tech findings. She explained the outcome from the tech notes with customer care and answered all questions I had very nicely. Great customer service from Megan! Techs also did a super job in recording other found issues to bring to my attention. Great communication from Megan and the service department.

They did their best to give the deal I was looking for. I appreciate everything they did to make me a happy customer.