Reviews
Write a reviewGreat buying experience
Great customer service. Ricco & Carl we’re both wonderful to work with. I have bought cars at Port Jervis Automall before & would but there again. I would highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience :)
Great experience! Carl B. & Ricco A. we’re both very helpful & wonderful to work with! I have bought from them before & would buy from them again. Highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service Rep
The Service advisor, Megan. She was quote pleasant, professional and attentive. She gave me a brief estimate of what items needed to be checked and before anything was actually fine, at my request, she let me know what the estimate was. And she got me hit within an hour. I’ll definitely be returning to see Megan for all of my service visits.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Steve Woolley who took care of me, setting appointment and paperwork was excellent. He was kind, respectful, and very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Dealership!!! They go above and beyond..
Everyone is very accommodating & friendly from the sales dept, service dept ,title and accounting office who really knows their stuff. They make you feel like family. I could not be more happier with my new 2021 Jeep Grand Cherokee L. I never thought I could afford such a beautiful new ride BUT Larry ( finance manager ) Ricco & Chris (sales managers ) went above and beyond for me. All my expectations were exceeded. Even my salesman Mr. Cruz is new to the business and he was a natural. I am a very happy customer with my experience & new vehicle from the Port Jervis Auto Mall.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
the friendliness,helpful,knowledgable,honest
The Professionalism,attentiveness,the service,the honesty,the friendliness , knowledgable in all areas of the cars ,the info of and the process to purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service!
The entire staff is courteous and knowledgeable. Very pleasant experience. They are the best. Would highly recommend them to anyone who wanted a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Survey
Knowledgeable staff-good about explaining what they found and how they addressed it-also advised how many more free service visits I have and when I need to schedule them
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership!
We come back to your dealership for all of our cars and trucks because Bill Hendershot always makes the purchase easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service department
Same day repair and service, Knowledgeable staff, usually can get in for a service appointment within a week. Truck comes back clean and repaired, that's all I want.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase