Reviews
Recall happy
Took care of 4 recalls. They fit me in without an appointment due to a misunderstood location for the repair. Very good service department!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Larry, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at A. Crivelli Ford, Inc.. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, The A. Crivelli Ford, Inc. Team
Awesome
Everyone I came in contact with was so nice. Offered me coffee and asked if I needed anything. Service was excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Julie. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, The A. Crivelli Ford, Inc. Team
Friendly and knowledgeable
Friendly knowledgeable team takes care of all your vehicle needs. Trustworthy!! They strive to provide the best service follow up for the sales team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best, The A. Crivelli Ford, Inc. Team
Excellent service
I drive up from Pittsburgh and the scheduling is always very accommodating. Service is always quick and excellent. The waiting area is always neat and clean
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a clean place for all our guests during their visit to our dealership. We look forward to working with you again soon! Best, The A. Crivelli Ford, Inc. Team
A Crivelli Ford
Friendly people who were knowledgable about the truck I purchased. Deal went very smoothly without pressure. The deal was fair and all areas from management to sales, financing and service have been great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose A. Crivelli Ford, Inc.. Please feel free to contact us if you have any questions on your new purchase. Best, The A. Crivelli Ford, Inc. Team
Can't Ask For Better
Always feel like I am among friends whenever I am there. Good people. Good service. Will buy my next car here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, The A. Crivelli Ford, Inc. Team
Great Dealership
Excellent service department. Always treated as a valuable customer. Nice waiting room, clean facilities. There is a restaurant only a few steps away in case you want to grab a bite while your vehicle is being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Dennis. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Best, The A. Crivelli Ford, Inc. Team
clean operation, good servive
Good service, clean operation. Friendly personnel. skilled well trained mechanics. Management & supervisors on top of the issue. treated like part of the family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Raymond, thank you so much for taking the time to share your kind words about your experience at A. Crivelli Ford, Inc.! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, The A. Crivelli Ford, Inc. Team
Great service, Knowledgeable, and Friendly
Friendly and knowledgeable staff provide great service. They work hard to get everything done quickly, but with good quality. I know my vehicle comes out running correctly and I don't have to worry about them trying to add unneeded extras like some places do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stefanie, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The A. Crivelli Ford, Inc. Team
Excellent customer service.
Always a friendly and caring environment. They were able to check on and verify an issue I was experiencing is covered under warranty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi James, and thank you! We can't tell you how much we appreciate your customer loyalty! Best, The A. Crivelli Ford, Inc. Team