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A. Crivelli Ford, Inc.

(266 reviews)

Reviews

(266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service

The service is more than excellent. They go above and beyond for their customers!! We've sent our truck for just inspection, and received our truck inspected, washed and waxed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best, The A. Crivelli Ford, Inc. Team

Great service

Friendly helpful and knowledgeable staff. Always on top of the maintenance and service of the ford truck. Willing to share their knowledge as to what is best in the vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review, Gregory! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The A. Crivelli Ford, Inc. Team

great service with quality people

good service on time and as expected to be done. My vehicle was returned in good condition. A Crivelli has great service department personnel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Laurence, thank you for your kind words. We feel our service department is what makes A. Crivelli Ford, Inc. special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Best, The A. Crivelli Ford, Inc. Team

Great service

Ease of emailing to set up appointment. Pick up and delivery of my truck to my place of work for inspection, tire rotation and oil change

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future. Best, The A. Crivelli Ford, Inc. Team

Great Service.

Always great and personal service! We appreciate the 25 plus years we have been dealing with you. Best wishes to continued success.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Best, The A. Crivelli Ford, Inc. Team

Great Service, experienced mechanic

The mechanic was knowledgeable, courteous, and performed all services in a timely manner. My vehicle was returned to me clean and all of the staff in the service department were friendly and attentive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, The A. Crivelli Ford, Inc. Team

Great service trustworthy people

Trustworthy people. Great service clean comfortable waiting room friendly family type business . Very educated in there jobs. Very happy with their attitude and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The A. Crivelli Ford, Inc. Team

Consistent great service

Great service for a good price. Staff are always friendly, and they never try to do unnecessary repairs. They also offer to pick you up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Best, The A. Crivelli Ford, Inc. Team

Great Dealership Friendly People

There service department is top notch very timely turn around. Very nice and clean dealership. The sales staff makes it easy to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Best, The A. Crivelli Ford, Inc. Team

Great deals and very friendly service!

You gave me the best deal in the tri-county area for a used vehicle. The dealer was Mark Heim, and he was excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave this review, John! We are so glad that our finance team was able to assist in getting you into the best deal for the vehicle you wanted. We’re looking forward to working with you again at A. Crivelli Ford, Inc.! Best, The A. Crivelli Ford, Inc. Team