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A. Crivelli Ford, Inc.

(266 reviews)

Reviews

(266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bronco purchase

Joe Shoffstall kept in contact with us the entire time we waited for our Bronco to be built. It seemed like he genuinely cared.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

Service

Only met with service woman, but that was a good experience in that she was very professional in what she did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The A. Crivelli Ford, Inc. Team

Great service. Friendly faces

Every time I come down there I leave with a nice vehicle. Everyone is very kind to me. They have become like family to me. Scott has always taken care of me over the years whether I'm trading in or buying new this is the place I will go

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for recognizing your experience at A. Crivelli Ford, Inc.. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, The A. Crivelli Ford, Inc. Team

Great people, great service

Always great people and great service. Everyone treats you like a person, not a customer. Have bought several cars in the past and will continue to do business here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

excellent

wendy always helps with my car in anyway she can. Fits me in and keeps it real. I appreciate her .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

Great service

very friendly staff and husband says he can get oil changed cheaper then doing it himself and he doesn't have to get oily and dirty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, The A. Crivelli Ford, Inc. Team

Great sales team

Your whole team from parts to service to sales are very friendly. Always willing to help and treat you like family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The A. Crivelli Ford, Inc. Team

Great service

Our salesman Scott was great to work with and very informative, we left with a piece of mind and knowing exactly what we purchased and that we can always call with any questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Best, The A. Crivelli Ford, Inc. Team

Excellent customer service.

Hassle free car shopping. Very Courteous staff. Knowledgeable mechanics. Lifetime warranty is included with the purchase of a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.

Excellent customer service.

Friendly staff. Hassle- free. No pressure to buy. Paperwork was done quickly and efficiently. Staff is knowledgeable and mechanics are awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, all reviews are valued. Please contact us at skanagavel+testaudi@reputation.com so that we may follow up with you directly. We hope to hear from you.