Reviews
Service department is fantastic the sales team what is it
Service department is fantastic the sales team what is it exceptionally good they help me find a truck and delivered it like real pros
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford West! If you have any further questions, please give us a call. We're always happy to help!
bronco sport
completely satisfied with my bronco sport. customer service was great. c.j is fantastic, took time to go over everything in my vehicle and nick, thanks for being so patient with me. i will definitely tell my friends about ken ganley ford west. thanks for everthing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Yvonne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They tried selling me things I didn't need.
They tried selling me things I didn't need. They told me I need a tie rod, I just replaced that less than 6 months ago. I took it back to the place that replaced it and they told me nothing wrong with it. The dealership is known for selling things not needed. Also the service technician told my husband when he called a Service Manager would call (Sonny). So far no phone call.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford West did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Sales department was great, it was a great and enjoyable
Sales department was great, it was a great and enjoyable experience. Thank you Ganley Ford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shirley, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
They had a beautiful truck that we liked.
They had a beautiful truck that we liked. Pam worked with us so that we were able to get it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Ken Ganley Ford West. Pam and our team appreciate your business and hope to see you again soon! Congratulations on your new truck!
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Service with Ganley is always outstanding.
Service with Ganley is always outstanding. CJ is most personable and professional in customer service and always creates and maintains a helpful relationship with her customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Emanuel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
The guys were awesome!
The guys were awesome!!! They went above and beyond to make sure I was happy and got everything I needed and wanted. I highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!
Good, hardworking people.
Good, hardworking people. Made it an easy and enjoyable experience. Went in just to look at a car. They did not push to get it, but helped convince me to get the car that was perfect for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out, Colin. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!
Everyone at the dealership was very friendly and helpful.
Everyone at the dealership was very friendly and helpful. Nobody let us stand around or even have to ask for help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.
Great customer service.
Great customer service. They listened. Very happy with my purchase. I will be back. Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Ken Ganley Ford West. It's great to hear that Pam was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!