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Key Auto Mall

(630 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 849-4162 (888) 849-4162
Used (866) 454-3427 (866) 454-3427
Service (866) 838-0555 (866) 838-0555

Reviews

(630 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Key Auto Mall from DealerRater.

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My new Jeep Wrangler

Great experience with Rob Meyer. Made process very simple to move into my new Jeep. My friend Sue referred me to Rob and she also got $50.00 referral fee. Excited to get moving in my jeep:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Rob Meyer and Jim Wince helped us with a Chrysler

When we first came to Key Auto, we were looking for a mini-van with sliding doors. Due to passenger disability, we needed sliding doors and enough room to enter and exit the vehicle. Jim and Rob brought vehicles to us to look and and see if the vehciles were going to funtion for us. In all, Jim and Rob brought us a half dozen vehicles to try. Finding that vans did not work, suggestions of alternate vehicles were given Rob and Jim them brought us a Chryslerr 300 and a Buick LaCrosse to try. Both vehicle were nice but the Chrysler was the best and we purchased it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought a 2015 jeep patriot

First self purchase did not feel pressured to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ask for Zach Smith, he will go above and beyond.

Zach took the time to listen to my needs and find the right car for me. I don't have the best credit, and on top of that I collect SSI, because of these reason I never thought I would be able to get a car on my own. Not only did Zach get me in a car, he got me in a car I love, I couldn't be happier! Thank you so much to Key Auto Mall, Dave Masterson, and Zach Smith for all of their time and friendly service. I will certainly be recommending them to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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my new 200

Mr Carlos Gomez was our sales consultant. He did a very great job in answering our questions. an showing us around ..Was very pleased.Thank you Carlos..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

Just purchased a red, 2-door 2015 Jeep. LOVE IT! Wayne Weems and Braxton Hamilton were awesome to work with. Service for sales and financing was quick and efficient. I definitely recommend a visit to Key Auto Mall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Zach Smith

Zach Smith was very helpful! I came in knowing exactly what I wanted. They didn't have the jeep on the lot but they ordered me one and it was on the lot within 24 hours! Zach was very personable and when we come back we will definitely be dealing with him again. He was also available any time of day or night. Very happy with my Jeep Rubicon :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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best customer service

best customer service you can get at key auto you would have to go with carlos gomez hes an excellent guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New JEEP OWNER!!!!!!

Bought a Jeep Cheekee from Wayne Weems. Great customer service. Will return again to Key Auto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2012 GMC Sierra 1500 Pickup from Brad Wallace

Great experience, would recommend to everyone! Brad Wallace, Evan Johannson, and Austin Jakubowski are great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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