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Key Auto Mall

(630 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 849-4162 (888) 849-4162
Used (866) 454-3427 (866) 454-3427
Service (866) 838-0555 (866) 838-0555

Reviews

(630 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Key Auto Mall from DealerRater.

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Batman sold me a Buick Verano

Wayne was awesome! He was really real with me. And he made the whole experience great. I already love my new car. It was pretty fast and everyone was great to deal with. He is the guy to go to when you need a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome car sale from Jay Kokshin!!!

Jay sold me my Jeep Renegade and it was a painless process!!! He did all the hard background checking for me and he went above and beyond to find me the that Jeep I wanted. It was a very difficult vehicle to find and he made everything so easy. He was extremely easy to approach and there has never been a time where i couldn't reach him if i had a question. I couldn't have asked for a better Salesman and will always plan to buy my vehicles from Jay!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought our third car From Rob Meyer at Key!

my family bought three vehicles in one month!! bought a dodge avenger from rob meyer, he was great to work with. I would recommend key auto mall to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Randy Allison and Rob Meyer are the best!

Just bought my truck at Key Automall, Randy and Rob went beyond for me thru the hole process on buying my new truck. They give me my space and help me find the dream vehicle I was looking. Please if you are looking to buy a vehicle you should check this dealer and find out by yourself. This is my 3rd vehicle with them so I knew I will be happy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Ram truck from Josh Hughbanks

Josh got down to business and got us thru the processes quickly and efficiently. We are on our way to rebuilding our credit and have a new truck to boot. Thanks Josh and Key Auto Mall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2015 Dodge Advenger Rob Mayer

I had a horrible experience at Courtesy Ford I bought a 2012 Ford Fiesta and was having endless issues with it while my car was still under warranty. When I came to Key Randy and Rob were AMAZAING!!! They both went above or beyond what I was expecting from a dealership. I got an awesome deal on my new car and I will be telling EVERYONE about Key and how great their customer service is. I can't thank Ron and Randy for all that they have done for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy customer!

I just purchases a 2015 Jeep Cherokee 4x 4 at Key Auto Mall. I am super excited about my purchase! The salesman Wayne Weems was knowledgable, patient, and extremely helpful. Financing with Braxton Hamilton was a super easy process as well. I definitely will consider returning to Key Auto Mall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Marco is the Man!

This is my second time buying from Key. Marco was the sales associate who helped me and he was excellent. Went above and beyond to answer all of my questions and I felt no pressure at any time. I recommend if buying from Key, talk to Marco if you want a no hassle, no pressure sales experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2012 Orange Jeep Wranglre Unlimited

Very easy to work with - fabulous attitude. Buying process was so simple. Fair price for trade, fair price for Jeep. I would recommend working with Carlos Gomez anytime - very friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Josh Hughbanks at Key Auto Mall

Josh was absolutely amazing! Car salesmen I have dealt with previously can be very pushy and, frankly, make me very uncomfortable. This was not the case with Josh. He explained all of the pros and cons of both new and used vehicles. He worked with me on price as well to get me the best deal. I never imaged owning a BRAND NEW vehicle and now I do. Best experience ever. Highly recommend Key Auto Mall and Josh Hughbanks. Amazing Experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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