Reviews
Best in the business!
Vince is hands down the best to deal with! Working with Vince was so painless it made car buying fun! I never thought buying a car could be that easy! Definatly a great guy to deal with, 10 stars here!!
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Knowledgeable!!
Vince really KNOWS his cars! He is extremely outgoing and a pleasure! His knowledge of every vehicle is incredible. He was able to answer every question thoroughly and offer much insight. True professional!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying Experience
Juan Barnes. Very professional and knowledgeable. Very nice guy. Showed me a few cars. Fell in love with the Jaguar XF. took me for a test drive explain everything to me about the car. After that i was sold. The buying experience was good. He made me really comfortable. If any is interested in buying a Mercedes-Benz, Jaguars, Alfa Romeo he is the guy to see. I have told my friends and relatives if they are looking for a car Ask for Juan Barnes he will take good care of you. When I’m there for service. I have to stop in and say hi. I would definitely buy from him again in the future. Thank you for your time and patience. Doris W.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Smooth Experience
My experience at Napleton was very smooth and very professional. I got top notch service and a very good deal on the vehicle I purchased Juan was awesome in leading me in the right direction for what I needed in a vehicle for my family and my everyday needs. I will definitely be recommending Juan's services to all who are in the market for a vehicle!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Experience!
Thanks so much Tony! Great deal and an overall no hassle experience. I will be contacting you when I'm ready to purchase my next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great up front & no hassling bizz
My experience started Dec2 2017 saw a car i liked on the internet called them for information liked what i was hearing so made the trip to I.N. Juan Barnes quickly interested him self asked me how he can help i told him i was in the market for a cadillac xts v sport he got the key & we when on a test drive with no pressure to buy told me about a the options & featurrs came back on the 9th did the paper work with no problem a few month's latter i got a flat called Juan about my 3in 1 bumper to bumper warranty he told he to come in he be happy to help me out with it got my tire replace & now thanks again to Juan at Napotion im back on the road service after the sale means a lot to me i told Juan in 6 years when im in the market for my Bentley Fying Spur i will come back to Him Thanks Napotion for everything
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The Best Around
Joey D. is a consummate professional. He didn't pressure us. He didn't hover. He simply asked us about our needs and found a number of vehicles within our budget to test drive. We ended up buying a vehicle on the spot. Car shopping can be a stressful situation, but I didn't feel that with Joey D. He treated us like family. There was no flowery and pushy sales pitch. It was like, "Hey, we need a car. This is what we need it for. This is how much we can spend." And Joey D. was like, "OK. I've got some in mind. Let's see what we can do."
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Service (sales only)
Juan was very helpful!! He was very patient and helped me find exactly what made me happy!! Always followed up with everything I requested!! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service
Tony Turco and Brandon Carter were excellent in the treatment they gave me During my visit to purchase a car, they went far and beyond to make sure I got exactly what I was looking for, In fact they treated us like a member of their family. KUDOS!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience from start to finish
With the growing options to purchase a car from anywhere in the country, NOTHING beats great service from your local dealer. The team at Napleton really exudes this climate from the initial contact to the moment you drive off the lot. Thank you so much for taking such great care of us, finding the right car, meeting our budget and making us feel welcome and a priority. We will definitely be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase