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Napleton Autowerks Schererville

(599 reviews)
Visit Napleton Autowerks Schererville
Sales hours: 9:00am to 7:00pm
Service hours: 6:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 6:30am–6:00pm
Tuesday 9:00am–8:00pm 6:30am–6:00pm
Wednesday 9:00am–8:00pm 6:30am–6:00pm
Thursday 9:00am–8:00pm 6:30am–6:00pm
Friday 9:00am–7:00pm 6:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 7 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (219) 227-3834 (219) 227-3834
Used (219) 227-3833 (219) 227-3833
Service (219) 227-3806 (219) 227-3806

Reviews

(599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Autowerks Schererville from DealerRater.

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Best in the business!

Vince is hands down the best to deal with! Working with Vince was so painless it made car buying fun! I never thought buying a car could be that easy! Definatly a great guy to deal with, 10 stars here!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Knowledgeable!!

Vince really KNOWS his cars! He is extremely outgoing and a pleasure! His knowledge of every vehicle is incredible. He was able to answer every question thoroughly and offer much insight. True professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Buying Experience

Juan Barnes. Very professional and knowledgeable. Very nice guy. Showed me a few cars. Fell in love with the Jaguar XF. took me for a test drive explain everything to me about the car. After that i was sold. The buying experience was good. He made me really comfortable. If any is interested in buying a Mercedes-Benz, Jaguars, Alfa Romeo he is the guy to see. I have told my friends and relatives if they are looking for a car Ask for Juan Barnes he will take good care of you. When I’m there for service. I have to stop in and say hi. I would definitely buy from him again in the future. Thank you for your time and patience. Doris W.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Smooth Experience

My experience at Napleton was very smooth and very professional. I got top notch service and a very good deal on the vehicle I purchased Juan was awesome in leading me in the right direction for what I needed in a vehicle for my family and my everyday needs. I will definitely be recommending Juan's services to all who are in the market for a vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Excellent Experience!

Thanks so much Tony! Great deal and an overall no hassle experience. I will be contacting you when I'm ready to purchase my next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great up front & no hassling bizz

My experience started Dec2 2017 saw a car i liked on the internet called them for information liked what i was hearing so made the trip to I.N. Juan Barnes quickly interested him self asked me how he can help i told him i was in the market for a cadillac xts v sport he got the key & we when on a test drive with no pressure to buy told me about a the options & featurrs came back on the 9th did the paper work with no problem a few month's latter i got a flat called Juan about my 3in 1 bumper to bumper warranty he told he to come in he be happy to help me out with it got my tire replace & now thanks again to Juan at Napotion im back on the road service after the sale means a lot to me i told Juan in 6 years when im in the market for my Bentley Fying Spur i will come back to Him Thanks Napotion for everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The Best Around

Joey D. is a consummate professional. He didn't pressure us. He didn't hover. He simply asked us about our needs and found a number of vehicles within our budget to test drive. We ended up buying a vehicle on the spot. Car shopping can be a stressful situation, but I didn't feel that with Joey D. He treated us like family. There was no flowery and pushy sales pitch. It was like, "Hey, we need a car. This is what we need it for. This is how much we can spend." And Joey D. was like, "OK. I've got some in mind. Let's see what we can do."

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Customer Service (sales only)

Juan was very helpful!! He was very patient and helped me find exactly what made me happy!! Always followed up with everything I requested!! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent customer service

Tony Turco and Brandon Carter were excellent in the treatment they gave me During my visit to purchase a car, they went far and beyond to make sure I got exactly what I was looking for, In fact they treated us like a member of their family. KUDOS!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome experience from start to finish

With the growing options to purchase a car from anywhere in the country, NOTHING beats great service from your local dealer. The team at Napleton really exudes this climate from the initial contact to the moment you drive off the lot. Thank you so much for taking such great care of us, finding the right car, meeting our budget and making us feel welcome and a priority. We will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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